Weekend Centre Assistant (Thorndon)

Essex Wildlife Trust Ltd; Brentwood; On-site; GBP 15,000 - 21,000; Part time

Benefits offered by this job

Annual leave 26–29 days

Pension scheme

Staff social days

Employee assistance programme

Discounts in Nature Discovery Centres

Job summary

Essex Wildlife Trust is seeking a Weekend Centre Assistant for the Nature Discovery Centre at Thorndon, Brentwood. You will serve customers in retail and food & beverage areas, operate tills and prepare drinks using the barista machine, while maintaining a clean and welcoming space.

The role is permanent, part-time, 8 hours per week across Saturdays and Sundays, at £13.08 per hour. You will work alongside volunteers to deliver excellent customer service in a conservation-minded setting.

Qualifications

• Experience in delivering friendly, helpful customer service.
• Ability to operate a till and handle transactions.
• Experience or interest in food and beverage service is beneficial.
• A team player who can work with volunteers and visitors.

Responsibilities

• Serve customers in retail and food & beverage areas.
• Operate tills and handle cash transactions.
• Prepare drinks using a barista machine.
• Maintain a clean, organized environment and restock shelves.
• Work with volunteers to support the Centre’s services.

Skills

Customer service

Cash handling

Barista skills

Teamwork

Tools

POS system

Barista machine

Job description

Essex Wildlife Trust are the county’s leading conservation charity, committed to protecting wildlife and inspiring a lifelong love of nature; and we would love you to join our committed and enthusiastic team. By 2030 we aim to protect and connect 30% of land and sea and inspire 1 in 4 people in Essex to take action for wildlife.

We are looking for a Weekend Centre Assistant to join us at our idyllic Nature Discovery Centre at Thorndon, in Brentwood.

Thorndon Nature Discovery Centre is situated in Thorndon Country Park, the site offers a variety of habitats including ancient woodland, parkland, ponds, a marsh and meadow.

As a Weekend Centre Assistant, the role will include serving customers in both retail and food and beverage areas, operating tills, and preparing drinks using the barista machine. Responsibilities also include maintaining a clean and organised environment and restocking shelves. You will work closely with our dedicated volunteers, who are passionate about supporting the Trust’s mission. All revenue generated from our visitor centres directly funds vital conservation work across our reserves in Essex.

Working as part of a visitor centre team, the post holder will need to be a team player who can engage in a welcoming and professional way with our visitors - ensuring excellent customer service is always at the forefront.

We are looking for a friendly individual with an interest in customer service to join Essex Wildlife Trust in this visitor engagement role.

This role is a permanent position working 8 hours per week across Saturday and Sunday. The hourly rate for this role is £13.08 per hour.

Our values are Impactful , Collaborative , United and Proactive .

Annual leave entitlement starts at 26 days per annum increasing annually to 29 days plus Bank Holidays. We provide company sick pay increasing with length of service, an employee assistance programme, a combined 8% contribution pension scheme, staff social days, colleague nomination scheme and discounts in our Nature Discovery Centres.

Essex Wildlife Trust is committed to an inclusive and diverse workplace where everyone is welcome. As a conservation charity, we know how important diversity is, both in our natural world and amongst the people we employ. We want everyone to feel valued and empowered to contribute to our vision of “ A county rich in wildlife with people connected to nature ”.

As a Disability Confident employer , please make us aware you have a disability as we are committed to offering an interview that meets the minimum criteria for the post. If you require any adjustments to make our recruitment process more accessible, please make us aware.

We are proud to be an employer that supports the Armed Forces Covenant and are committed to supporting those who serve or have served in the Armed Forces, and their families. As part of this commitment, Armed Forces veterans who meet the minimum criteria for an advertised role will be guaranteed an interview.

Please download to view supporting documents below.

Abbotts HallMaldon RoadGreat WigboroughColchesterEssexCO5 7RZUnited Kingdom