Weekend Attraction Assistant

Brook Street; Towcester; On-site; GBP 18,000 - 21,000; Part time

Job summary

Brook Street in Stoke Bruerne is seeking an Attraction Assistant for weekend and ad-hoc hours, with immediate start. You will be part of a friendly team, supporting in the retail shop and working both front of house and back of house for the onsite café.

The role offers £13.50 per hour and requires a Level 2 Food & Hygiene qualification, excellent customer service, basic IT skills, and the ability to stay composed during busy periods.

Qualifications

• Customer-focused with experience in a similar customer-facing environment.
• Level 2 Food & Hygiene qualification (Essential).
• Basic IT skills and willingness to learn systems.
• Ability to work well under pressure during busy periods.
• Ability to prioritise tasks and manage workload.

Responsibilities

• Serve in café and retail shop with excellent customer experience.
• Help with preparation of food for the Café.
• Respond to questions and enquiries at the welcome desk or by phone/email.
• Demonstrate flexibility to work across café, retail, admissions/welcome desk and conferences.
• Assist with stock keeping and stock takes.

Skills

Customer service

Retail experience

IT basics

Team player

Adaptability

Education

Level 2 Food & Hygiene qualification

Tools

Microsoft Office

Job description

Attraction Assistant - Immediate start

Stoke Bruerne

Working Days: Weekends Adhoc
Further availability in half terms/ School Holidays

£13.50 per hour

As an Attraction Assistant you will be part of a team within a variety of different areas of the business, supporting in the retail shop and working as part of front of house AND Back of house for the onsite café.

Responsibilities of the role will include:

• Provide an excellent customer experience whether this be serving in the café, providing expert knowledge about the attraction, selling retail items, or ensuring every visitor feels welcomed and is keen to return after a memorable visit, through great engagement & service
• Help with preparation of food for the Café.
• Ensure that customer excellence is always a priority, by responding quickly and efficiently to questions and dealing with enquiries, particularly when on the welcome desk, or by phone/email
• Demonstrate a flexible approach to the rota to work across departments involving café, retail, and admissions/welcome desk & conferences.
• Work as a team to ensure retail and catering stock is kept up to date, replaced, recorded, and help to prepare any stocktaking counts.

Skills & Experiences:

• You will be exceptionally customer focused - you may have some relevant experience in a similar customer facing environment (retail, hospitality)
• Level 2 Food & Hygenie qualification (Essential)
• You will need basic IT skills - using Microsoft Office, email & Internet & be willing to learn our systems
• You will have the ability to work well under pressure during busy periods
• You will have the ability to prioritise tasks and manage workload

Excellent opportunity for someone to be apart of a wonderful team situated in a beautiful site in Stoke Bruerne.