Weddings & Social Executive

Delta Hotels by Marriott Tudor Park Country Club

Maidstone

On-site

GBP 26,000 - 42,000

Full time

3 days ago
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Benefits offered by this job

Quarterly Bonus Scheme
Global hotel discounts for you, family
Complimentary Leisure Club membership
Benefit Hub access
Training and career progression

Job summary

Tudor Park Country Club in Maidstone, Kent, is seeking a Weddings & Social Events Executive to act as the trusted contact from enquiry to handover on the wedding day. You will drive bookings, maximise revenue, and ensure each wedding or social event is planned to perfection.

You will lead venue show rounds, present packages, manage proposals and deposits, and coordinate with operations to deliver flawless events. Strong CRM experience and exceptional relationship skills are essential.

Qualifications

  • Experience in weddings or events sales required.
  • Proven track record converting enquiries to bookings.
  • Strong communication and relationship-building skills.
  • Excellent organization and attention to detail.
  • Willingness to work evenings/weekends when required.

Responsibilities

  • Manage wedding and social event enquiries from initial contact through to confirmation.
  • Conduct venue show rounds and present wedding packages.
  • Prepare proposals, contracts, deposits and payments schedules.
  • Maximise revenue through bedroom sales and event add-ons.
  • Guide couples through planning, tastings, and final details.
  • Create function sheets and handover to operations.
  • Build relationships with couples, suppliers and venue partners.
  • Support showcases, promotions and lead generation with marketing.
  • Monitor market trends to keep offerings competitive.
  • Capture testimonials and event content for marketing.

Skills

Weddings
CRM systems
Relationship building
Organisational skills
Sales conversion

Tools

CRM software

Job description

Are you passionate about creating unforgettable celebrationsand delivering exceptional guest experiences?

Tudor Park Country Club is seeking a passionate, organised,and commercially minded Weddings & Social Events Executive to joinour team and play a key role in shaping memorable experiences for our guests.

This is more than an events role. You will be the trusted point of contact for couples and clients throughout their journey, from the first enquiry through to the handover on the wedding day. Your focus will be on converting enquiries into confirmed bookings, building long‑term relationships, maximising revenue opportunities, and ensuring every wedding and social event is planned to perfection.

Key Responsibilities
  • Manage wedding and social event enquiries from initial contact through to confirmation, delivering exceptional customer service and acting as the key point of contact throughout the client journey.
  • Conduct engaging venue show rounds, present wedding packages and bespoke options, and confidently convert enquiries into confirmed bookings.
  • Follow up all qualified leads through a structured sales process, preparing proposals, contracts, deposits, and payments schedules in line with hotel policies.
  • Maximise revenue opportunities through bedroom sales, menu and beverage enhancements, ceremony options, upgrades, and additional event services.
  • Guide couples and clients through every stage of the planning process, including tastings, planning meetings, and final detail reviews.
  • Produce accurate function sheets and event documentation, ensuring seamless communication and handover to operational departments for flawless event delivery.
  • Build and maintain strong relationships with couples, clients, suppliers, and venue partners, including photographers, florists, entertainers, and celebrants.
  • Support wedding showcases, open evenings, promotions, and lead‑generation activities in partnership with the marketing team.
  • Monitor industry trends, competitor activity, and market developments to ensure our wedding and event offering remains competitive and innovative.
  • Capture guest feedback, testimonials, and event content to support marketing initiatives and encourage referrals, repeat business, and future celebrations.
  • Deliver a warm, personalised, and professional service that creates memorable experiences and establishes Tudor Park as a leading wedding and event destination in Kent.
What We’re Looking For
  • Previous experience in weddings, events, hospitality sales, or conference and events management.
  • A proven track record of converting enquiries into confirmed business.
  • Exceptional communication and relationship‑building skills.
  • Strong organisational skills and meticulous attention to detail.
  • The ability to manage multiple events and deadlines simultaneously.
  • Experience using CRM and event management systems.
  • A creative approach to event planning and problem solving.
  • Flexibility to support wedding showcases, appointments, and key events during evenings and weekends when required.
What You’ll Get from Us
  • Quarterly Bonus Scheme
  • Global hotel discounts for you, friends & family
  • Complimentary Leisure Club membership
  • Access to Benefit Hub for unlimited deals from retailers to restaurants and more.
  • Training, development and endless career progression

In this role you’ll work 40 hours per week across five days, primarily Monday to Friday during daytime hours. There may be occasions when weekend or evening cover is needed for show rounds or to personally welcome your clients on their event day — after all, you won’t want to miss the smile on their faces when they see your hard work come to life.

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