Website Production Manager

Jas Gujral; Greater London; On-site; GBP 60,000 - 90,000; Full time

Job summary

Jas Gujral is seeking a Website Production Manager to lead the EMEA website production efforts from West London. The role involves acting as the primary contact for briefs, updates, and issues, and directing work through the right teams.

You will bridge marketing and development, drive efficiency, and ensure on-time BAU delivery while upholding standards. You will collaborate with internal and external partners to optimize performance and ROI of the website as a key acquisition and retention

Qualifications

• Experience within an EMEA-wide website team as a technical producer or project/production manager.
• Proven experience managing and collaborating with web developers.
• Technical knowledge about website technologies / infrastructures
• Experience with project management principles and practices (Agile, Kanban)
• Some knowledge of website design principles and UX frameworks
• Experience of working with in house product and engineering teams
• Experience managing multiple stakeholders with competing priorities.
• Marketing POC for BAU website changes and project requests
• Scheduling and resource management in collaboration with Lead Developer
• Two-way communication with development and marketing teams for any issues, feedback or queries related to ongoing work

Responsibilities

• Be the EMEA production lead: first point of contact for stakeholders with website production briefs, updates and issues.
• Funnel requests to the correct team and decide what to take on, consulting with Channel Manager where needed.
• Drive down LTS times while promoting creative innovation and developing website as a channel.
• Manage production (development) agency: capacity and resource planning, leading weekly sprint meetings.
• Serve as Dispatcher to get projects to the right people and translate communications between marketing and development.
• Liaise with marketing throughout the production cycle and QA briefs and asset handovers.
• Review and QA of all production work from development and briefs from marketing.
• Ensure planning/workflow processes are optimized and adhered to; BAU website delivery tracked against plans.
• Collaborate to optimize website performance and ROI as a core acquisition/retention channel across EMEA across KPI’s.
• Enforce guidelines and standards of website processes and web asset production daily.

Skills

EMEA website lead

Technical producer

Project management

Agile Kanban

Stakeholder management

Communication

Tools

Web development collaboration

Job description

Website Production Manager

We are looking for a Website Production Manager for a Client in West London

Job Description:

• Being the EMEA production lead: - First point of contact for stakeholders with website production briefs, updates and issues.


• Funneling these requests to the correct team and determine which ones will be taken on by us (consulting with Channel Manager where needed).


• Responsible for driving down overall LTS times whilst promoting creative innovation and developing the efficiency of website as a channel.


• Management production (development) agency:
  
  
  
  • - Capacity and resource planning, including leading weekly sprint meetings
  
  
  • - \"Dispatcher\" role, getting projects into the right people
  
  
  • - Bridging marketing and development, \"translating\" communication in both directions
  
  
  • - Liaising with marketing throughout the production cycle
  
  
  • - Review and QA of briefs and asset handovers from marketing
  
  
  • - Review and QA of all production work from development
  
  
  
  


• First point of contact for planning and workflow process, ensuring we are operating within standards and working to optimize and develop those processes.


• Accountable for delivery of BAU website projects. This includes tracking against the project plan (where relevant) and ensuring on time delivery.


• Daily enforcement of guidelines, best practices and standards of website processes and web asset production.


• Collaborate with internal and external partners on optimizing performance & ROI of website as a core acquisition & retention channel across EMEA by delivering against KPI’s (registrations, active users, activation & adoption rates, etc.)

Experience required:

• Experience within an EMEA-wide website team as a technical producer or project/production manager


• Proven experience managing and collaborating with web developers.


• Technical knowledge about website technologies / infrastructures


• Experience with project management principles and practices (Agile, Kanban)


• Some knowledge of website design principles and UX frameworks


• Experience of working with in house product and engineering teams


• Experience managing multiple stakeholders with competing priorities.


• Marketing POC for BAU website changes and project requests


• Scheduling and resource management in collaboration with Lead Developer


• Two-way communication with development and marketing teams for any issues, feedback or queries related to ongoing work

The ideal profile we are looking for is:

• Has worked with multi-regional, multi-language web properties at an enterprise level.


• Has project management experience, working within Agile/Kanban principles.


• Clear and confident communicator, able to distil \"development speak\" into non-technical terms and vice-versa.


• Broadly aware of the specific legal and risk sensitivities involved with financial institutions.

This is a 6 month contract assignment.

Will based in West London - close to Hammersmith.