Website Production Manager

Onyx-Conseil; Greater London; Hybrid; GBP 55,000 - 75,000; Full time

Job summary

Onyx-Conseil seeks a Website Production Manager to lead the EMEA website production team from West London. You will be the first point of contact for stakeholders, translate briefs to the production team, and drive efficiency of website as a channel while meeting BAU delivery on time.

You will coordinate with marketing and development, review briefs and asset handovers, and ensure standards and KPIs for registrations and activations are met.

Qualifications

• EMEA-wide website team experience as technical producer or production manager.
• Proven ability to manage web developers and collaborate with them.
• Technical knowledge of website technologies and infrastructures.
• Experience with Agile and Kanban project management.
• Knowledge of website design principles and UX frameworks.
• Experience with in-house product and engineering teams.
• Experience managing multiple stakeholders with competing priorities.
• Marketing POC for BAU website changes and requests.
• Scheduling and resource management with Lead Developer.
• Two-way communication with development and marketing teams.

Responsibilities

• Serve as the EMEA website production lead and primary contact for briefs, updates and issues.
• Coordinate with the relevant teams to allocate requests and determine feasibility.
• Drive reduction of LTS times while promoting creative innovation for website channels.
• Oversee agency production/ development: capacity planning and sprint coordination.
• Bridge marketing and development, translating requirements clearly both ways.
• Review and QA briefs, asset handovers, and production work.
• Ensure adherence to guidelines and standards for website processes and assets.
• Track BAU website projects against plans and ensure timely delivery.

Skills

Project management

Agile / Kanban

Stakeholder management

Technical communication

UX awareness

Collaboration

Job description

Website Production Manager

Job Description:

• Being the EMEA production lead: - First point of contact for stakeholders with website production briefs, updates and issues.
• Funneling these requests to the correct team and determine which ones will be taken on by us (consulting with Channel Manager where needed).
• Responsible for driving down overall LTS times whilst promoting creative innovation and developing the efficiency of website as a channel.
• Management production (development) agency:
• - Capacity and resource planning, including leading weekly sprint meetings
• - “Dispatcher” role, getting projects into the right people
• - Bridging marketing and development, “translating” communication in both directions
• - Liaising with marketing throughout the production cycle
• - Review and QA of briefs and asset handovers from marketing
• - Review and QA of all production work from development
• First point of contact for planning and workflow process, ensuring we are operating within standards and working to optimize and develop those processes.
• Accountable for delivery of BAU website projects. This includes tracking against the project plan (where relevant) and ensuring on time delivery.
• Daily enforcement of guidelines, best practices and standards of website processes and web asset production.
• Collaborate with internal and external partners on optimizing performance & ROI of website as a core acquisition & retention channel across EMEA by delivering against KPI’s (registrations, active users, activation & adoption rates, etc.)

Experience required:

• Experience within an EMEA-wide website team as a technical producer or project/production manager
• Proven experience managing and collaborating with web developers.
• Technical knowledge about website technologies / infrastructures
• Experience with project management principles and practices (Agile, Kanban)
• Some knowledge of website design principles and UX frameworks
• Experience of working with in house product and engineering teams
• Experience managing multiple stakeholders with competing priorities.
• Marketing POC for BAU website changes and project requests
• Scheduling and resource management in collaboration with Lead Developer
• Two-way communication with development and marketing teams for any issues, feedback or queries related to ongoing work

The ideal profile we are looking for is:

• Has worked with multi-regional, multi-language web properties at an enterprise level.
• Has project management experience, working within Agile/Kanban principles.
• Clear and confident communicator, able to distil “development speak” into non-technical terms and vice-versa.
• Broadly aware of the specific legal and risk sensitivities involved with financial institutions.

This is a 6 month contract assignment.

Will based in West London – close to Hammersmith.