Website Experience Manager

Randstad Technologies Recruitment; Chertsey; On-site; GBP 28,000 - 32,000; Full time

Job summary

Randstad Technologies Recruitment sucht einen Junior Website Experience Manager – Onsite in Chertsey, Surrey. Sie arbeiten im Direct to Consumer Team, um die Nutzererfahrung auf der Haupt-Website, Closed-User-Sites und einer Shopping-App zu optimieren.

Der Fokus liegt auf dem mobilen Produktsegment (Smartphones, Tablets, Wearables). Sie optimieren Angebote und Seiten, um Traffic, Conversions und Umsatz zu steigern, wobei CMS-Tools und Analytik eine zentrale Rolle spielen.

Qualifications

• Minimum 2 years of experience in a digital or multinational e-commerce business.
• Experience briefing website content updates and coordinating with publishers, designers and developers.
• Familiar with interpreting data from tools like Adobe Analytics or Google Analytics.
• Proactive, self-starting with exceptional attention to detail and communication.
• Experience with digital project management, merchandising, and enterprise CMS platforms (preferred).

Responsibilities

• Brief and execute website and app merchandising updates for key mobile product launches and campaigns.
• Utilize Content Management Systems (Adobe Experience Manager and Hybris) to accurately update web pages.
• Conduct quality assurance testing prior to go-live and raise tickets to resolve site bugs.
• Analyze website funnel performance using data analytics tools and provide recommendations for user journey improvements.
• Build strong relationships with marketing teams, commercial teams, and external agencies to ensure clear briefing and timely execution.

Skills

Digital e-commerce experience

Content updates coordination

Analytics tools knowledge

Attention to detail and communication

Digital project management (preferred)

Merchandising (preferred)

Enterprise CMS platforms (preferred)

Tools

Adobe Experience Manager

Hybris

Job description

Job Title: Junior Website Experience Manager

Location: Chertsey, Surrey (Onsite)

Department: Direct to Consumer (D2C), Onsite

Duration:12 months contract

About the Role Join a dynamic Direct to Consumer team to manage the user experience across a major global e-commerce website, closed user group sites, and a dedicated shopping app. Focusing on the mobile product category-including smartphones, tablets, and wearables-you will ensure all product offers and pages are fully optimized to drive traffic, conversion rates, and revenue.

Key Responsibilities

• Brief and execute website and app merchandising updates for key mobile product launches and campaigns.
• Utilize Content Management Systems (such as Adobe Experience Manager and Hybris) to accurately update web pages.
• Conduct quality assurance testing prior to go-live and raise tickets to resolve site bugs.
• Analyze website funnel performance using data analytics tools and provide recommendations for user journey improvements.
• Build strong relationships with marketing teams, commercial teams, and external agencies to ensure clear briefing and timely execution.

What We Need

• A minimum of 2 years of experience within a digital or multinational e-commerce business.
• Experience briefing website content updates and working alongside agency publishers, designers, and developers.
• Familiarity with interpreting data from tools like Adobe Analytics or Google Analytics.
• A proactive, self-starting approach with exceptional attention to detail and communication skills.
• Preferred but not essential: Experience with digital project management, merchandising, and using enterprise CMS platforms.