Ecommerce Manager

WHD Consulting Ltd.; Farringdon; On-site; GBP 42,000 - 65,000; Full time

Job summary

WHD Consulting Ltd. in London seeks an E-Commerce Manager for an initial 4-month contract to manage day-to-day trading, merchandising, and site optimisation. You will work with Commercial, Marketing, CRM, Technology and regional teams to turn product ranges and campaigns into compelling online experiences.

The role blends strong operational execution with data-driven improvements. You will drive conversion and engagement through consumer insights, define roadmap recommendations, and lead

Qualifications

• Experience managing large e-commerce sites and promotions.
• Strong collaboration with marketing and tech teams.
• Data-driven approach to improve conversion and performance.

Responsibilities

• Website Trading and Merchandising
• Own the daily trading and execution of the promotional plan across the website
• Manage listing, removal, organisation and presentation of products, promotions and content across the homepage, PDPs and PLPs
• Ensure website content, pricing, availability and promotional messaging are accurate and delivered on time
• Maintain high standards of digital merchandising across categories and bundles
• Champion a consumer-first approach throughout the online journey
• Identify and resolve website issues quickly with technical and operational teams
• Website Optimization and Digital Development
• Drive continuous improvement of the website and wider e-commerce experience
• Use data to identify opportunities to improve conversion and engagement
• Develop recommendations for quarterly technology and website roadmap
• Lead optimization initiatives from idea to implementation and review

Skills

Trading

Merchandising

Digital optimisation

Stakeholder collaboration

Customer insights

Job description

E-Commerce Manager - Farringdon, London - 4mths+ Contract

My client, a market leader with their product are looking to recruit an E-Commerce Manager on an initial 4mth contract basis. The role can be described as follows:

The Role:

As E-Commerce Manager, you will be responsible for the day-to-day trading, merchandising, maintenance and ongoing optimisation of my clients website. The website is a critical part of the consumer journey and a key driver of our commercial performance. You will work closely with Commercial, Marketing, CRM, Technology and European e-commerce teams to ensure that our product ranges, promotions and campaigns are translated into compelling and effective online experiences. You will combine strong operational execution with consumer insight and a continuous-improvement mindset.

Key Responsibilities:

• Website Trading and Merchandising
• Own the daily trading and execution of the promotional plan across the website
• Manage the listing, removal, organisation and presentation of products, promotions and content across the homepage, product display pages and product listing pages
• Ensure website content, pricing, availability and promotional messaging are accurate, consistent and delivered on time
• Maintain high standards of digital merchandising across kegs, machines, bundles and merchandise
• Champion a consumer-first approach throughout the online journey
• Identify and resolve website issues quickly, working with relevant technical and operational teams
• Website Optimization and Digital Development
• Drive continuous improvement of the website and wider e-commerce experience
• Use customer, trading and behavioral data to identify opportunities to improve conversion, engagement and commercial performance
• Develop clear recommendations for the quarterly technology and website roadmap
• Lead optimization initiatives from initial idea and business case through to implementation and performance review