Website Design & Maintenance

ZipRecruiter; Cambridge; Remote; GBP 30,000 - 50,000; Full time

Job summary

An innovative company is seeking a versatile IT Support Specialist to enhance their online presence and ensure smooth operations for remote teams. This role involves designing and maintaining websites, creating insightful reports with Power BI, and providing essential IT support to remote employees. The ideal candidate will have a strong interest in cybersecurity and be adept at troubleshooting various tools and platforms. Join a forward-thinking team that values self-motivation and effective communication, and contribute to improving workflows and enhancing the overall digital experience.

Qualifications

• Basic experience in website building and IT support in a remote environment.
• Strong interest in cybersecurity and effective communication skills.

Responsibilities

• Build and maintain company websites, ensuring performance and security.
• Create interactive dashboards using Power BI and provide IT support.

Skills

HTML/CSS

WordPress

Webflow

Microsoft Power BI

IT Support

Cybersecurity

Communication Skills

Self-motivation

Tools

Microsoft 365

Google Workspace

Slack

Zoom

TeamViewer

AnyDesk

Microsoft Azure

Google Cloud

PowerShell

Zapier

Job description

Job Description

Key Responsibilities:

1. Website Design & Maintenance:
   • Build and update company websites using platforms like WordPress, Webflow, or similar.
   • Ensure websites are responsive, secure, and optimized for performance and SEO.
   • Monitor uptime and perform regular updates and backups.
2. Data & Reporting:
   • Create and manage interactive dashboards and reports using Power BI.
   • Pull data from various sources and present insights to leadership and other departments.
3. IT Support & System Maintenance:
   • Set up and maintain hardware and software for remote employees (e.g., laptops, cloud tools, VPNs).
   • Provide tech support and troubleshoot issues with productivity tools and communication platforms (e.g., Microsoft 365, Google Workspace, Slack, Zoom).
   • Ensure devices are up to date with security patches and software.
4. Cybersecurity & Scam Prevention:
   • Help monitor for phishing, spoofing, and online scams.
   • Assist in educating team members on cybersecurity best practices.
   • Set up basic endpoint protection, multi-factor authentication, and alert systems for suspicious activity.
5. Documentation & Process Improvement:
   • Document IT procedures and maintain a knowledge base for common issues.
   • Assist in improving workflows and recommending tools or automations to improve remote operations.

Requirements:

Qualifications:

• Basic experience in website building (HTML/CSS or website builders like WordPress/Webflow/Squarespace).
• Experience with Microsoft Power BI or similar dashboarding tools.
• Familiarity with IT support in a remote environment (troubleshooting, remote access tools, cloud-based systems).
• Strong interest in cybersecurity and scam prevention.
• Strong communication skills, especially in virtual settings.
• Self-motivated and organized, comfortable working independently.

Skills (Not Required):

• Experience with cloud services (e.g., Microsoft Azure, Google Cloud).
• Basic scripting or automation skills (e.g., PowerShell, Python, or Zapier/Make).
• Familiarity with remote management tools (e.g., TeamViewer, AnyDesk, or MDM platforms).
• Familiarity with Power BI and building integration access from databases.