Web Operations & QA Specialist

United States Digital Space LLC; Greater London; Hybrid; GBP 40,000 - 65,000; Full time

Benefits offered by this job

25 days leave

Private medical cover

Dental insurance

Pension plan

Life Insurance

Income protection

Cycle2Work

Work from Anywhere

Sabbatical after 5 years

Relocation support

Company events

Wellbeing program

Volunteer hours

Job summary

the company is seeking a Technical Web Specialist to bridge our web team and the business, owning intake, scoping, and QA for web projects across market versions. You’ll also review copy and UX, support CRO initiatives, and help ensure launches are on time.

In this role you’ll work with developers, designers, and marketers in a collaborative, fast-paced environment, bringing order to complexity and delivering high‑quality web experiences.

Qualifications

• 2 to 4 years in web operations, digital projects, or web production.
• Hands-on CMS or front-end exposure; not purely marketing coordination.
• Able to use AI tools in production and assess reliability.
• Ability to scope requests, size complexity, and brief developers clearly.
• Strong written communication and stakeholder management.

Responsibilities

• Build and ship pages/components in Storyblok: config, staging, QA, deployment across markets.
• QA releases technically: rendering, functionality, cross-browser behaviour.
• Use AI tools for drafting, layout variants, QA support, with human checks for localisation.
• Own intake for web requests: triage, estimate technical complexity, dependencies.
• Write precise briefs and decide what can be handled in‑house vs. by the dev team.
• Act as day-to-day PM between developers and business stakeholders; track scope and risks.
• Maintain the web backlog and sprint board with clear ownership and blockers.
• Support CRO: set up A/B tests, document hypotheses, track results.

Skills

HTML/CSS

CMS exposure

AI in production

PM instincts

Stakeholder comms

QA & debugging

Tools

Storyblok

Contentful

Webflow

Job description

the company is seeking a Technical Web Specialist to bridge our web team and the business, owning intake, scoping, and QA for web projects across market versions. You’ll also review copy and UX, support CRO initiatives, and help ensure launches are on time.

In this role you’ll work with developers, designers, and marketers in a collaborative, fast-paced environment, bringing order to complexity and delivering high‑quality web experiences.