Web Experience Manager

Select Recruitment Specialists Ltd; Cambridge; On-site; GBP 22,000 - 32,000; Full time

Job summary

Select Recruitment is seeking a Web Experience Manager to lead a newly launched, high-profile website for a respected education organisation in Cambridge. The role aims to keep the site running smoothly and to improve usability while coordinating the agency responsible for building and maintaining it.

You’ll manage day-to-day content, use analytics to optimise the user journey, prioritise agency work in Jira and monitor the budget, handle support tickets, plan updates with the content team, and

Qualifications

• Proven experience managing a large, complex website.
• Experience working with web agencies, including sprints and backlogs.
• Hands-on experience of a CMS such as Drupal or WordPress.
• Experience using analytics tools and managing digital project budgets.
• Strong organisation, clear communication and the ability to influence stakeholders.
• A degree or equivalent experience, and GCSE (or equivalent) Maths and English at grade 4/C or above.

Responsibilities

• Look after the website day to day, keeping content accurate, accessible and compliant with data privacy and consumer law
• Use Google Analytics, Hotjar and SiteImprove to spot what’s working and improve the user journey
• Manage the web agency: prioritise work in Jira, agree what “done” looks like and keep an eye on the budget
• Handle support tickets and fix issues quickly
• Plan regular website updates with the content team, including changes that follow the academic year
• Work with IT so the site connects properly with internal systems

Skills

CMS management

Web analytics

Stakeholder management

Budget management

Education

Degree or equivalent experience

Tools

Jira

WordPress

Drupal

SiteImprove

Job description

Web Experience Manager: 3-Month Contract

Location: Cambridge
Rate: £19.52 per hour
Contract: 3 months full time

We’re looking for a Web Experience Manager to take charge of a newly launched, high-profile website for a respected education organisation. You’ll keep the site running smoothly, make it easier to use and manage the agency that builds and maintains it.

What you’ll do

• Look after the website day to day, keeping content accurate, accessible and compliant with data privacy and consumer law
• Use Google Analytics, Hotjar and SiteImprove to spot what’s working and improve the user journey
• Manage the web agency: prioritise work in Jira, agree what “done” looks like and keep an eye on the budget
• Handle support tickets and fix issues quickly
• Plan regular website updates with the content team, including changes that follow the academic year
• Work with IT so the site connects properly with internal systems

What you’ll need

• Proven experience managing a large, complex website
• Experience working with web agencies, including sprints and backlogs
• Hands-on experience of a CMS such as Drupal or WordPress
• Experience using analytics tools and managing digital project budgets
• Strong organisation, clear communication and the ability to influence stakeholders
• A degree or equivalent experience, and GCSE (or equivalent) Maths and English at grade 4/C or above

It would help if you also have

• Knowledge of SEO, user experience, and web accessibility standards (WCAG)
• Experience in higher education or the public sector
• Experience connecting websites to internal systems

This is a great short-term opportunity to take ownership of a brand-new website and make a visible difference quickly.