Web Application Support Engineer

Pontoon; Greater London; On-site; GBP 95,000 - 105,000; Full time

Job summary

Pontoon is seeking a Web Application Support Engineer in London’s Canary Wharf, working onsite three days a week. The role pays a daily rate of £416 umbrella and is likely up to two years for strong candidates, with responsibilities spanning support, troubleshooting, performance monitoring, deployments, and documentation.

Strong web tech knowledge and stakeholder communication are essential. This long-term position offers an opportunity to contribute to the reliability of web applications within

Qualifications

• Proven experience in web application support.
• Experience in financial or corporate environments is preferred.
• Excellent communication skills and ability to explain complex issues to non-technical stakeholders.

Responsibilities

• Provide expert support for web applications, ensuring optimal performance and availability.
• Troubleshoot and resolve issues related to web applications, collaborating with development teams as needed.
• Monitor application performance and implement improvements based on user feedback and system analysis.
• Assist in the deployment of application updates, ensuring minimal disruption to business operations.
• Document technical issues and solutions to enhance knowledge sharing within the team.

Skills

HTML

CSS

JavaScript

C#

Job description

Web Application Support Engineer

Location: Canary Wharf, London - 3 days a week onsite expected.

Daily Rate: £416.00 Umbrella

Contract Length: Up to 2 years likely for strong candidates

Our client, a leading financial institution in the banking sector, is seeking a highly skilled Web Application Support Engineer to join their dynamic team. This long term role offers an excellent opportunity to contribute to the efficiency and reliability of web applications within a fast-paced environment.

Key Responsibilities:

• Provide expert support for web applications, ensuring optimal performance and availability.
• Troubleshoot and resolve issues related to web applications, collaborating with development teams as needed.
• Monitor application performance and implement improvements based on user feedback and system analysis.
• Assist in the deployment of application updates, ensuring minimal disruption to business operations.
• Document technical issues and solutions to enhance knowledge sharing within the team.

Experience Needed:

• Proven experience in web application support, ideally within the financial or corporate settings.
• Strong understanding of web technologies, including HTML, CSS, JavaScript, C# and relevant frameworks.
• Familiarity with server environments and database management systems.
• Excellent problem-solving skills and the ability to work under pressure.
• Strong communication skills, with the ability to convey technical information to non-technical stakeholders.

This is a unique opportunity to work with a prestigious employer committed to innovation and excellence in the financial services industry.

Please note: Only candidates with the relevant experience and skills will be contacted.