Wealth Operations & Payments Associate

RBC; Greater London; On-site; GBP 28,000 - 40,000; Full time

Job summary

RBC Private Wealth in London is seeking an Associate to join our Central Services Team. The role provides administrative support to client coverage teams, handling payments, transfers, FX, data updates, and client enquiries to ensure timely and accurate service.

You will manage emails, conduct secure client callbacks, process payments and transfers, support remediation projects, and help with general admin tasks.

Qualifications

• Professional, hard-working approach with ability to challenge the status quo.
• Ability to prioritise workload and know when to seek support.
• Client exposure and coverage experience.
• Previous banking experience or direct client interaction.
• Financial services knowledge preferred.

Responsibilities

• Review and prioritise incoming e-mails in a shared inbox.
• Conduct telephone security callbacks with clients.
• Process domestic and international payments for clients.
• Process internal transfers between accounts within agreed timescales.
• Assist with foreign exchange processing as required.
• Record keeping of transactions in the client relationship system.
• Assist with general admin duties as needed.

Skills

Client exposure

Banking experience

Attention to detail

Communication skills

Prioritisation

Education

Degree not essential

Tools

Payments processing systems

Job description

RBC Private Wealth in London is seeking an Associate to join our Central Services Team. The role provides administrative support to client coverage teams, handling payments, transfers, FX, data updates, and client enquiries to ensure timely and accurate service.

You will manage emails, conduct secure client callbacks, process payments and transfers, support remediation projects, and help with general admin tasks.