Wealth Management Client Operations Associate

Aplaro Ltd; Greater London; Hybrid; GBP 35,000 - 55,000; Full time

Job summary

RBC in London is seeking a Client Administrative Services Associate to join the Chief Administration Office. You will support the operational risk event process, log events, and assist risk partners while maintaining strong relationships with front office and client-facing teams.

The role involves delivering regular MI, identifying process improvements, and supporting client-related administrative tasks across the branch network.

Qualifications

• Ambitious individual with experience in a similar role.
• Good understanding of risk within wealth management preferred.
• High standard of written and spoken English.
• Ability to develop and maintain effective working relationships.
• Nice-to-have exposure to Wealth Management.

Responsibilities

• Support the operational risk event process below RBC thresholds and log events in the system of records.
• Assist risk partners with logging events above thresholds and ensure compliance with risk standards.
• Produce regular management information on operational events and identify root causes and control weaknesses.
• Identify opportunities to improve upstream processes, controls, and operating models.
• Support client callbacks, W-8BEN processing, client reallocations, and Bereavement Service admin tasks as required.
• Coordinate updates with CFT Teams via calls and chats and track project implementations.

Skills

Experience in a similar role

Risk understanding

Numerical skills

English proficiency

Job description

RBC in London is seeking a Client Administrative Services Associate to join the Chief Administration Office. You will support the operational risk event process, log events, and assist risk partners while maintaining strong relationships with front office and client-facing teams.

The role involves delivering regular MI, identifying process improvements, and supporting client-related administrative tasks across the branch network.