Client Operations & Risk Associate — Remote 1 Day/Week

RBC; Greater London; Hybrid; GBP 36,000 - 48,000; Full time

Benefits offered by this job

Remote work up to 1 day per week

Job summary

RBC in London is seeking a Client Administrative Services Associate to join the Chief Administration Office. The role supports the front office by managing operational risk events, logging events in the RBC system, and assisting Risk partners with higher-risk event logging.

The team emphasizes data quality and process improvements to enable efficient client service. Employees are expected to work in the office with the possibility of one remote day per week.

Responsibilities

• Support the operational risk event process (below the RBC reportable threshold)
• This includes ensuring operating events are identified and correctly logged including the recording of events in the RBC system of records (Open Pages / Archer)
• Additionally supporting Risk partners with logging risk events above the RBC

Job description

RBC in London is seeking a Client Administrative Services Associate to join the Chief Administration Office. The role supports the front office by managing operational risk events, logging events in the RBC system, and assisting Risk partners with higher-risk event logging.

The team emphasizes data quality and process improvements to enable efficient client service. Employees are expected to work in the office with the possibility of one remote day per week.