WD7952- Business Support Assistant

West Yorkshire Police; Wakefield; Hybrid; GBP 27,000 - 30,000; Full time

Benefits offered by this job

Pension scheme

Annual leave

Blue Light Card

Cycle to Work

Wellbeing services

Job summary

West Yorkshire Police seeks a Business Support Assistant in Wakefield to provide administrative support across the Estates and Business Services Directorate for multiple Districts and Departments.

You will handle overtime claims, approve purchases, manage cash, arrange travel, and supervise stock, requiring strong literacy, numeracy and IT skills. The role emphasizes teamwork, professionalism and a commitment to police ethics.

Qualifications

• Experience in a customer focused environment and can demonstrate good communication skills.
• Strong personal responsibility.
• Proficient IT skills including Word, Excel and Outlook.
• Ability to complete training including Manual Handling and DSE Assessor.
• Basic understanding of GDPR.

Responsibilities

• Process overtime and code claims to budgets.
• Authorise purchases of goods, services and equipment.
• Maintain cash records and petty cash.
• Book travel, accommodation and car hire.
• Manage stock of stationery and equipment.
• Respond to department mailbox and queries.

Skills

Customer focus

Communication

IT literacy

Microsoft Office

Tools

Word

Excel

Outlook

Job description

Are you looking for a role with flexibility and a variety of work where no two days are the same?

An excellent opportunity has arisen to play a vital role in a unique team supporting officers and staff in the above location and beyond.

The Role

As a Business Support Assistant, you will work within the Estates and Business Services Directorate, providing a comprehensive administrative support function to a wide range of Districts and Departments across the West Yorkshire Police Force.

• Processing police and police staff overtime by coding claims to appropriate budgets
• Authorising requests for goods, services, equipment and consumables
• Issuing petty cash and maintaining accurate records
• Receipting of cash, including banking of monies
• Booking accommodation, travel, and car hire
• Managing the database for clothing lockers, Airwave, and PAVA spray and issuing keys
• Sorting and distribution mail and co-ordinating stock deliveries
• Maintaining appropriate stock levels of stationery, operational equipment and supplies
• Facilitating a department mailbox by responding to a diverse range of requests and queries
• Conduct engagement visits with different departments and Districts throughout the Force

For more detailed information on your key duties, please refer to the role profile.

Eligible candidates will have a good standard of literacy and numeracy and will:

• Build strong working relationships with colleagues across different departments across for Force
• Communicate effectively with a wide range of stakeholders
• Possess excellent organisational, communication, and high levels of attention to detail
• Ability to multi-task in a fast-paced environment
• Prioritise workload ensuring deadlines are met
• Work independently while contributing to a collaborative team environment
• Demonstrate professionalism, integrity and a commitment to the Police Code of Ethics
• Embrace and promote diversity, equality and inclusion in all aspects of your work

What We're Looking For

We are seeking candidates who:

• Have previous experience in a customer focused environment and can demonstrate good communication skills
• Can demonstrate strong levels of personal responsibility
• Possess good IT literacy skills including Microsoft Office including Word, Excel and Outlook
• Has the ability to complete relevant training including Manual Handling and DSE Assessor
• Has a basic understanding of General Data Protection Regulations (GDPR)

Benefits / What We Offer

West Yorkshire Police staff can access a wide range of benefits designed to support work–life balance, wellbeing, development, and financial security. These include:

• Starting salary of £27,204 rising to £29,859 over 4 years
• Generous annual leave allowance - 25 days annual leave, rising to 30 days after five years of service (plus bank holidays).
• Flexi-time scheme based on a standard working day of 7 hours 24 minutes and a 37 hour week.
• Membership of the West Yorkshire Pension Fund, a secure Defined Benefit CARE (Career Average Revalued Earnings) pension scheme
• Access to savings, discounts, through staff schemes, including eligibility to purchase a Blue Light Card
• Cycle to Work Scheme
• Membership to the Company Shop
• Access to a wide range of internal wellbeing services and support programmes
• A meaningful career with a clear sense of purpose supporting policing services that protect communities
• Opportunity to join the Force Sports & Social club
• Be part of an organisation with a long‑term commitment to sustainability and environmental responsibility
• Work for a diverse and inclusive organisation that aims to be representative of the communities it serves

This vacancy will close at 23:55 hours on 21st September 2026.

West Yorkshire Police is committed to improving the diversity of its workforce to better reflect the diverse communities we serve. We welcome applications from all minority groups and individuals who identify with one or more of the protected characteristics as defined by the Equality Act 2010.

Applicants should be aware that it is not always possible to carry out adequate vetting checks on persons who have not been resident within the UK for the last five years. Therefore, where this applies, applicants may be refused because it was not possible to vet them to the appropriate standard.