Water Supply Pipe Engineer - Stoke on Trent

HomeServe UK; Stoke-on-Trent; On-site; GBP 33,000 - 38,000; Full time

Benefits offered by this job

Competitive salary

£1,500 guaranteed bonus in year one

Pension scheme with income protection

33 days holiday (buy/sell options)

Tools, uniform & PPE provided

Access to training & development

Accommodation during induction

Job summary

HomeServe is seeking a Water Supply Pipe Engineer in Stoke-on-Trent to diagnose, repair and maintain water mains in customers' homes. You will manage jobs end-to-end with a strong focus on service quality and safety.

The role offers a competitive salary, a guaranteed £1,500 bonus in year one, overtime opportunities, and a supportive training environment, with induction accommodation and meal allowances where needed.

Qualifications

• Experience working on water mains (repairs, installation, leak detection).
• Full UK Driving Licence (max 6 penalty points).
• Ability to work independently and solve problems on site.
• Positive, proactive approach to work.

Responsibilities

• Diagnosing and repairing leaks on water mains.
• Laying and replacing pipework.
• Excavation and reinstatement work where required.
• Managing jobs independently while delivering excellent customer service.
• Representing HomeServe in customers' homes with professionalism and care.

Skills

Water mains experience

Independent worker

Problem solving

Customer service

Job description

Water Supply Pipe Engineer - Stoke on Trent

• Water Supply Pipe Engineer - Stoke on Trent

About The Role

Join HomeServe as a Water Supply Pipe Engineer and play a vital role in keeping our customers' homes running smoothly.

• Location: Stoke on Trent
• Salary:£33,220 - £37,810 (depending on experience) + £1,500 guaranteed bonus in your first year
• Hours:You will average 40 hours per week (including evenings, weekends and bank holidays)

What you'll be doing

As a Water Supply Pipe Engineer, you'll work in customer's homes carrying out repairs and maintenance on water supply systems.

Your day-to-day will include:

• Diagnosing and repairing leaks on water mains
• Laying and replacing pipework
• Excavation and reinstatement work where required
• Managing jobs independently while delivering excellent customer service
• Representing HomeServe in customers' homes with professionalism and care

This is a field-based role where no two days are the same, giving you variety and autonomy in your work.

What you'll get

HomeServe offers a competitive package designed to support you both at work and at home:

• Competitive salary + £1,500 guaranteed bonus (year one)
• Paid overtime opportunities
• Pension scheme with income protection
• 33 days holiday (buy/sell options)
• All tools, uniform & PPE provided
• Access to industry-leading training & ongoing development
• Free HomeServe Cover 8 policy
• Smart tech salary sacrifice (Ikea/Currys)

About You

What we're looking for

• Experience working on water mains (repairs, installation, leak detection)
• Full UK Driving Licence (max 6 penalty points)
• Ability to work independently and solve problems on site
• A positive, proactive approach to your work

Training & support

We'll set you up for success from day one with a structured onboarding programme:

• Week 1: Classroom-based induction Monday to Friday at our Walsall Head Office
• Week 2: On-the-job training alongside an experienced HomeServe WSP Engineer

(Where required, we will pay for your accommodation and meal allowance for your induction).

At HomeServe you'll be part of an open, engaged culture where everyone has an equal voice and the opportunity to get involved, as well as make a real difference in our customers' lives. You'll work in a fun, friendly and inclusive environment where people understand the value of their contribution to our goals and are encouraged to recognise a job well done.

We give you the tools, training, and support to do your job well and take pride in helping customers when they need it most.

About Us

HomeServe has got over 30 years' experience taking care of the nations' homes. From home emergency cover to one-off repairs, we're here 24/7. Whether it's plumbing, drainage, heating or electrics our home experts are ready to get the job done.