Water Supply Pipe Engineer - Hemel Hempstead

HomeServe UK; Hemel Hempstead; On-site; GBP 37,000 - 42,000; Full time

Benefits offered by this job

Bonus year 1

Paid overtime

Pension with protection

33 days holiday

Tools & PPE provided

Training & development

HomeServe Cover 8

Salary sacrifice

Job summary

HomeServe UK is seeking a Water Supply Pipe Engineer in Hemel Hempstead to diagnose and repair leaks, lay and replace pipework, and carry out excavation work. This field-based role involves 40 hours per week, including evenings, weekends and bank holidays, with a salary of £37,220–£41,810 and a £1,500 first-year bonus.

All tools, uniform and PPE are provided, along with ongoing training. You will work independently in customers’ homes, delivering excellent service while representing HomeServe

Qualifications

• Experience repairing leaks and installing water mains.
• Valid UK driving licence (max 6 penalty points).
• Ability to work independently on-site and solve problems.
• Positive, proactive approach to field work.
• Experience with excavation and reinstatement preferred.

Responsibilities

• Diagnose and repair leaks on water mains.
• Lay and replace pipework.
• Carry out excavation and reinstatement work as required.
• Manage jobs independently while delivering excellent customer service.
• Represent HomeServe in customers’ homes with professionalism.

Skills

Water mains experience

Driving licence

Independent on-site

Customer service

Problem solving

On-site repairs

Job description

Water Supply Pipe Engineer - Hemel Hempstead

• Water Supply Pipe Engineer - Hemel Hempstead

About The Role

Join HomeServe as a Water Supply Pipe Engineer and play a vital role in keeping our customers’ homes running smoothly.

• Location: Hemel Hempstead
• Salary: £37,220 - £41,810 (depending on experience) + £1,500 guaranteed bonus in your first year
• Hours: You will average 40 hours per week (including evenings, weekends and bank holidays)

What you’ll be doing

As a Water Supply Pipe Engineer, you’ll work in customer’s homes carrying out repairs and maintenance on water supply systems.

Your day-to-day will include:

• Diagnosing and repairing leaks on water mains
• Laying and replacing pipework
• Excavation and reinstatement work where required
• Managing jobs independently while delivering excellent customer service
• Representing HomeServe in customers’ homes with professionalism and care

This is a field-based role where no two days are the same, giving you variety and autonomy in your work.

What you’ll get

HomeServe offers a competitive package designed to support you both at work and at home:

• Competitive salary + £1,500 guaranteed bonus (year one)
• Paid overtime opportunities
• Pension scheme with income protection
• 33 days holiday (buy/sell options)
• All tools, uniform & PPE provided
• Access to industry-leading training & ongoing development
• Free HomeServe Cover 8 policy
• Smart tech salary sacrifice (Ikea/Currys)

About You

What we’re looking for

• Experience working on water mains (repairs, installation, leak detection)
• Full UK Driving Licence (max 6 penalty points)
• Ability to work independently and solve problems on site
• A positive, proactive approach to your work

Training & Support:

We’ll set you up for success from day one with a structured onboarding programme:

• Week 1: Classroom-based induction Monday to Friday at our Walsall Head Office
• Week 2: On-the-job training alongside an experienced HomeServe WSP Engineer

(Where required, we will pay for your accommodation and meal allowance for your induction).

At HomeServe you’ll be part of an open, engaged culture where everyone has an equal voice and the opportunity to get involved, as well as make a real difference in our customers’ lives. You’ll work in a fun, friendly and inclusive environment where people understand the value of their contribution to our goals and are encouraged to recognise a job well done.

We give you the tools, training, and support to do your job well and take pride in helping customers when they need it most.

What we’re looking for

• Experience working on water mains (repairs, installation, leak detection)
• Full UK Driving Licence (max 6 penalty points)
• Strong customer service skills
• Ability to work independently and solve problems on site
• A positive, proactive approach to your work

Training & Support:

We’ll set you up for success from day one with a structured onboarding programme:

• Week 1: Classroom-based induction Monday to Friday at our Walsall Head Office
• Week 2: On-the-job training alongside an experienced HomeServe WSP Engineer

(Where required, we will pay for your accommodation and meal allowance for your induction).

Why join HomeServe?

At HomeServe you’ll be part of an open, engaged culture where everyone has an equal voice and the opportunity to get involved, as well as make a real difference in our customers’ lives. You’ll work in a fun, friendly and inclusive environment where people understand the value of their contribution to our goals and are encouraged to recognise a job well done.

We give you the tools, training, and support to do your job well and take pride in helping customers when they need it most.

Ready to build a rewarding career with HomeServe? Apply today and take the next step with us.

About Us

HomeServe has got over 30 years' experience taking care of the nations' homes. From home emergency cover to one-off repairs, we're here 24/7. Whether it's plumbing, drainage, heating or electrics our home experts are ready to get the job done.