Water Supply Pipe Engineer - Hemel Hempstead

HomeServe UK; Walsall; On-site; GBP 37,000 - 42,000; Full time

Benefits offered by this job

Competitive salary

£1,500 guaranteed bonus (year one)

Paid overtime opportunities

Pension with income protection

33 days holiday

Tools, uniform & PPE provided

Training & development

Free HomeServe Cover 8

Salary sacrifice option

Job summary

HomeServe is seeking a Water Supply Pipe Engineer to join the Hemel Hempstead team. You’ll inspect, repair, and replace water mains, diagnose leaks, lay pipework, and carry out excavation and reinstatement as needed while delivering excellent service in customers’ homes.

You’ll work around 40 hours per week including evenings and weekends, with a competitive salary of £37,220–£41,810 and a £1,500 guaranteed bonus in year one. Prioritise safety and customer care.

Qualifications

• Experience working on water mains (repairs, installation, leak detection).
• Full UK Driving Licence with up to 6 penalty points.
• Ability to work independently and solve problems on site.
• Strong customer service skills and a proactive approach.

Responsibilities

• Diagnosing and repairing leaks on water mains.
• Laying and replacing pipework.
• Excavation and reinstatement work where required.
• Managing jobs independently while delivering excellent customer service.

Skills

Water mains experience

Driving licence

Independent problem solving

Customer service

Proactive approach

Job description

Water Supply Pipe Engineer - Hemel Hempstead

• Water Supply Pipe Engineer - Hemel Hempstead

About The Role

Join HomeServe as a Water Supply Pipe Engineer and play a vital role in keeping our customers’ homes running smoothly.

• Location: Hemel Hempstead
• Salary: £37,220 - £41,810 (depending on experience) + £1,500 guaranteed bonus in your first year
• Hours: You will average 40 hours per week (including evenings, weekends and bank holidays)

What you’ll be doing

As a Water Supply Pipe Engineer, you’ll work in customer’s homes carrying out repairs and maintenance on water supply systems.

Your day-to-day will include:

• Diagnosing and repairing leaks on water mains
• Laying and replacing pipework
• Excavation and reinstatement work where required
• Managing jobs independently while delivering excellent customer service
• Representing HomeServe in customers’ homes with professionalism and care

This is a field-based role where no two days are the same, giving you variety and autonomy in your work.

What you’ll get

HomeServe offers a competitive package designed to support you both at work and at home:

• Competitive salary + £1,500 guaranteed bonus (year one)
• Paid overtime opportunities
• Pension scheme with income protection
• 33 days holiday (buy/sell options)
• All tools, uniform & PPE provided
• Access to industry-leading training & ongoing development
• Free HomeServe Cover 8 policy
• Smart tech salary sacrifice (Ikea/Currys)

About You

What we’re looking for

• Experience working on water mains (repairs, installation, leak detection)
• Full UK Driving Licence (max 6 penalty points)
• Ability to work independently and solve problems on site
• A positive, proactive approach to your work

Training & Support:

We’ll set you up for success from day one with a structured onboarding programme:

• Week 1: Classroom-based induction Monday to Friday at our Walsall Head Office
• Week 2: On-the-job training alongside an experienced HomeServe WSP Engineer

(Where required, we will pay for your accommodation and meal allowance for your induction).

At HomeServe you’ll be part of an open, engaged culture where everyone has an equal voice and the opportunity to get involved, as well as make a real difference in our customers’ lives. You’ll work in a fun, friendly and inclusive environment where people understand the value of their contribution to our goals and are encouraged to recognise a job well done.

We give you the tools, training, and support to do your job well and take pride in helping customers when they need it most.

What we’re looking for

• Experience working on water mains (repairs, installation, leak detection)
• Full UK Driving Licence (max 6 penalty points)
• Strong customer service skills
• Ability to work independently and solve problems on site
• A positive, proactive approach to your work

Training & Support:

We’ll set you up for success from day one with a structured onboarding programme:

• Week 1: Classroom-based induction Monday to Friday at our Walsall Head Office
• Week 2: On-the-job training alongside an experienced HomeServe WSP Engineer

(Where required, we will pay for your accommodation and meal allowance for your induction).

Why join HomeServe?

At HomeServe you’ll be part of an open, engaged culture where everyone has an equal voice and the opportunity to get involved, as well as make a real difference in our customers’ lives. You’ll work in a fun, friendly and inclusive environment where people understand the value of their contribution to our goals and are encouraged to recognise a job well done.

We give you the tools, training, and support to do your job well and take pride in helping customers when they need it most.

Ready to build a rewarding career with HomeServe? Apply today and take the next step with us.

About Us

HomeServe has got over 30 years' experience taking care of the nations' homes. From home emergency cover to one-off repairs, we're here 24/7. Whether it's plumbing, drainage, heating or electrics our home experts are ready to get the job done.