Water Services Operations Manager — Compliance & Leadership

East West Connect Ltd; Northolt; On-site; GBP 65,000 - 90,000; Full time

Job summary

East West Connect Ltd. is seeking a technically strong manager to lead the Water Services department, ensuring statutory compliance and high-quality delivery across reactive, planned preventive, and small works in commercial and domestic environments.

You will oversee water hygiene, plumbing, drainage, pumps and water treatment, coordinating audits and client reporting while maintaining precise compliance records and driving continuous improvement.

Qualifications

• HNC/HND or equivalent level in building services or ME.
• ACOP L8, HSG274, BS 8580 knowledge essential.
• Experience managing water services in occupied commercial or domestic buildings.

Responsibilities

• Leading a team of Plumbers, Water Hygiene Technicians, Pump Engineers and Drainage Engineers.
• Acting as senior technical lead for water hygiene, plumbing, drainage, pumps and water treatment.
• Ensuring full compliance with ACOP L8, HSG274, BS 8580-1 and Water Supply Regulations.
• Overseeing audits, records, sampling data, logbooks and remedial actions.
• Managing maintenance across hot/cold water systems, drainage networks, booster sets, pressurisation units, TMVs, calorifiers, tanks and expansion vessels.
• Supporting investigations into incidents, non-conformances and recurring issues.
• Maintaining asset/compliance records using CAFM/CMMS systems.
• Preparing quotations, reports and client-facing technical documentation.
• Promoting high health and safety, quality and continuous improvement.

Skills

HNC/HND in Building Services or ME

ACOP L8 knowledge

HSG274 knowledge

BS 8580 knowledge

Water hygiene compliance

Leadership skills

Subcontractor management

CAFM/CMMS systems

SFG20 maintenance knowledge

Health & safety awareness

Full clean driving licence

Education

HNC/HND in Building Services or Mechanical Engineering

NVQ Level 5 or above

Tools

CAFM/CMMS systems

SFG20 schedules

Job description

East West Connect Ltd. is seeking a technically strong manager to lead the Water Services department, ensuring statutory compliance and high-quality delivery across reactive, planned preventive, and small works in commercial and domestic environments.

You will oversee water hygiene, plumbing, drainage, pumps and water treatment, coordinating audits and client reporting while maintaining precise compliance records and driving continuous improvement.