Water Services Manager: Lead Plumbing & Hygiene Compliance

East West Connect Ltd; Northolt; On-site; GBP 60,000 - 85,000; Full time

Job summary

East West Connect Ltd is seeking a senior Water Services leader to provide strategic direction and technical oversight across reactive, planned preventative and small works. You will manage water hygiene, plumbing, drainage and pumps within commercial and domestic environments.

Lead a multi-disciplinary team, ensure full compliance with ACOP L8, HSG274 and BS 8580-1, and drive continuous improvement, audits and client-facing documentation. A full driving licence is essential for site-based work.

Qualifications

• HNC/HND in Building Services or Mechanical Engineering, NVQ Level 5 or above.
• Strong working knowledge of ACOP L8, HSG274, BS 8580 and water hygiene compliance.
• Experience managing water services in occupied commercial or domestic buildings.
• Knowledge of pumps, plumbing systems, drainage and closed-loop water systems.
• Strong leadership, reporting and client communication skills.
• Experience managing subcontractors, compliance records and quality standards.
• Experience using CAFM/CMMS systems desirable.
• Knowledge of SFG20 maintenance schedules desirable.
• Commercial health and safety awareness desirable.
• Full clean driving licence essential.

Responsibilities

• Leading a team of Plumbers, Water Hygiene Technicians, Pump Engineers and Drainage Engineers.
• Acting as the senior technical lead for water hygiene, plumbing, drainage, pumps and water treatment.
• Ensuring full compliance with ACOP L8, HSG274, BS 8580-1 and Water Supply Regulations.
• Overseeing audits, monitoring records, sampling data, logbooks and remedial actions.
• Managing maintenance and remedial works across hot and cold water systems, drainage networks, booster sets, pressurisation units, TMVs, calorifiers, tanks and expansion vessels.
• Supporting investigations into incidents, non-conformances and recurring technical issues.
• Maintaining accurate asset and compliance records using CAFM/CMMS systems.
• Preparing quotations, reports and client-facing technical documentation.
• Promoting high standards of health and safety, quality and continuous improvement.

Skills

Water services management

Regulatory compliance

Leadership

Client communication

Subcontractor management

Audit & records

CAFM/CMMS familiarity

Education

HNC/HND in Building Services

NVQ Level 5 or above

Tools

CAFM/CMMS

SFG20

Job description

East West Connect Ltd is seeking a senior Water Services leader to provide strategic direction and technical oversight across reactive, planned preventative and small works. You will manage water hygiene, plumbing, drainage and pumps within commercial and domestic environments.

Lead a multi-disciplinary team, ensure full compliance with ACOP L8, HSG274 and BS 8580-1, and drive continuous improvement, audits and client-facing documentation. A full driving licence is essential for site-based work.