Water Leak Technician

Arcus FM; Woking; On-site; GBP 33,000 - 39,000; Full time

Job summary

Join a progressive company as a Night Shift Water Leak Technician, responsible for proactive and reactive solutions on refrigeration equipment across client stores. Enjoy a supportive team environment and opportunities for professional growth while working nights in the South West London & Surrey areas.

Benefits

Van and fuel card

Generous pension scheme

Life assurance

Discounts at B&Q and Nuffield Fitness

25 days annual leave plus bank holidays

Up to 4% discretionary bonus

Qualifications

• Experience with water leak or drainage works is advantageous.
• Must have a full UK driving license.

Responsibilities

• Execute reactive and proactive tasks on refrigeration pipework.
• Diagnose faults and escalate issues when necessary.
• Plan routes and manage daily workloads effectively.

Skills

Water Leak Experience

Plumbing Knowledge

Electrical Knowledge

IT Proficiency

Education

Relevant Trade Certifications

Job description

Why Join Us

Are you happy to work nights, Sun -Thurs (9hrs per night), and looking for a role within a progressive, forward-thinking company?

Arcus FM is seeking a night shift Water Leak Technician on a permanent basis to carry out reactive and proactive water leak solutions on refrigeration equipment and pipework across all client stores in the South West London & Surrey areas.

• Salary: £33,147 (including shift allowance of £3,595)
• Van (with option for personal use from day 1) and fuel card
• Smartphone, tools, uniform, PPE
• Up to 4% discretionary bonus scheme, subject to targets
• 25 days annual leave plus bank holidays

You will be joining a friendly and dynamic team of professionals who are supportive, dedicated, and committed to improving processes to deliver the best service.

What You'll Be Doing

You will be responsible for executing reactive and proactive tasks safely and to a high standard. These include working on refrigeration-based condensate pipework, providing first-line responses to logged water leaks, identifying leak sources, repairing or replacing faulty pipework and components, clearing blockages, and maintaining internal drainage systems, drop-down pipes, and dairy pump trays as needed. You will diagnose faults and failures accurately and escalate issues when necessary.

You must complete jobs within SLA timeframes, meet relevant KPIs, and adhere to all health & safety procedures. Compliance with client site requirements is also essential.

Planning routes and managing daily workloads effectively is crucial. Keeping track of aged work orders and prioritizing them for completion, with a focus on first-time fixes, is expected.

What We're Looking For

To succeed in this role, you will need:

• Experience with water leak or drainage works (advantageous)
• Basic plumbing knowledge
• Basic electrical knowledge (desired, not essential)
• Relevant trade or industry certifications (desired, not essential)
• A full UK driving license (essential)
• IT proficiency, including apps and email usage

Other Factors:

• Ability to work nights
• Flexibility for Sunday shifts as needed
• Sunday - Thursday, 45 hours per week
• On-call rota (1-4 or 1-8), depending on busy periods

Benefits:

• Generous contributory pension scheme (matched contributions of 5-6%)
• Life assurance (included in pension scheme)
• Up to 10% discount at B&Q/Trade Point
• 20% discount at Nuffield Fitness & Wellbeing Centres

Arcus is committed to individual development, offering industry-leading Learning & Development opportunities. Our in-house trainers at the National Training Academy in Stevenage focus on upskilling and cross-skilling our mobile engineering team, with significant investment in safety and technical training to foster ongoing professional growth.