Water Leak Technician

Arcus FM Limited.; Greater London; On-site; GBP 34,000; Full time

Job summary

Join a forward-thinking company as a Night Shift Water Leak Technician, where you will tackle water leak solutions across client stores. This permanent role offers a competitive salary and a supportive team environment focused on process improvements. You will be responsible for reactive and proactive maintenance, ensuring high standards of safety and compliance. With opportunities for professional development and a range of benefits, this position is perfect for those looking to make a significant impact in a dynamic setting. If you're ready to contribute to a team that values individual development, apply today!

Benefits

Van with personal use option

Fuel card

25 days annual leave

Generous pension scheme

Life assurance

Discounts at B&Q/Trade Point

Discounts at Nuffield Fitness Centres

Qualifications

• Experience in water leak or drainage works is advantageous.
• Basic plumbing and electrical knowledge are desired.
• Full UK Driving Licence is essential.

Responsibilities

• Carry out reactive and proactive works on refrigeration-based condensate pipework.
• Provide first-line response to water leaks and maintain drainage systems.
• Plan routes and manage daily workload efficiently.

Skills

Water leak experience

Basic plumbing knowledge

Basic electrical knowledge

IT competence

Education

Trade qualifications and certifications

Tools

Smartphone

Tools

PPE

Job description

Why Join Us

Are you happy to work night shifts within a progressive, forward-thinking company?

Arcus FM is looking for a Night Shift Water Leak Technician, on a permanent basis, to carry out reactive and proactive water leak solutions on refrigeration equipment and pipework across all client stores in the South West London & Surrey areas.

• Salary: £33,147 (including shift allowance of £3,595)
• Van (with option for personal use from day 1) and fuel card
• Smartphone, tools, uniform, PPE
• Up to 4% discretionary bonus scheme, subject to achievement of targets
• 25 days annual leave plus bank holidays

You’ll be joining a friendly and dynamic team of professionals who are supportive, dedicated, and constantly seeking process improvements to provide the best service.

What You'll Be Doing

You will be responsible for carrying out reactive and proactive works safely and to a high standard, focusing on refrigeration-based condensate pipework.

This includes providing first-line response to water leaks, identifying leak sources, repairing/replacing faulty pipework or components, clearing blockages, and maintaining drainage systems, drop-down pipework, and dairy pump trays where applicable. You will diagnose faults and failures, provide solutions, and escalate issues as necessary.

Ensuring jobs are completed within SLA timeframes, meeting KPIs, and complying with all health & safety procedures is essential. You will also adhere to all client site requirements.

Planning routes and managing daily workload is crucial. Keeping track of aged work orders and prioritizing them for completion, along with a first-time fix ethic, is expected.

What We're Looking For

To succeed, you will need:

• Experience in water leak or drainage works (advantageous)
• Basic plumbing knowledge
• Basic electrical knowledge (desired but not essential)
• Other trade/industry qualifications and certifications (desired but not essential)
• A Full UK Driving Licence (essential)
• IT competence (apps, emails, etc.)

Other Factors

• You must be able to work nights
• Flexibility for Sunday shifts as required
• Sunday - Thursday, 45 hours per week
• On-call rota (1-4 or 1-8) depending on busy periods

Additional Benefits

When you join us, you will also receive:

• Generous contributory pension scheme (matched contributions between 5% and 6%)
• Life assurance (as part of the pension scheme)
• Up to 10% off B&Q/Trade Point
• 20% off Nuffield Fitness and Wellbeing Centres

At Arcus, we are passionate about individual development. We offer industry-leading learning and development opportunities at our National Training Academy in Stevenage, focusing on upskilling and cross-skilling our expanding mobile engineering team. Significant investment is made in safety and technical training to support ongoing skill development and industry-leading self-delivery capabilities.

Requisition ID: 2025-7114