Water Hygiene Technician

South West Water; Bournemouth; On-site; GBP 24,000 - 26,000; Full time

Job summary

A leading company in water hygiene is seeking an Experienced Water Hygiene Technician in Bournemouth. This full-time role involves legionella control tasks, ensuring compliance and customer satisfaction. The company offers a supportive environment, ongoing training, and various benefits.

Benefits

Generous holiday allowance

Discretionary bonus

Competitive contributory pension

Share-save scheme

Health benefits and wellbeing support

Group discounts

Cycle to Work Scheme

Financial support services

Qualifications

• GCSEs or equivalent required.
• Exceptional customer service skills essential.

Responsibilities

• Conducting regular temperature checks and record keeping.
• Performing cleaning and disinfecting of water systems.
• Fault finding on customer sites and implementing fixes.

Skills

Customer Service

Water Hygiene Knowledge

Education

GCSEs or equivalent, grades A-C

Level 2 NVQ Plumbing

Job description

Aquacare is a specialist water hygiene and commercial heating provider offering expert assistance to businesses of all sizes. Through monitoring and remedial action, we help businesses build and maintain compliant Legionella control systems and modern and efficient heating plant rooms resulting in long-standing high-quality relationships. Aquacare is part of the Pennon Water Services Team, which is part of the Pennon Group.

As employees, we thrive in a supportive working environment, developing and continuously learning to ensure we are all working at our best. We’re looking for enthusiastic people to join our growing team and be part of our continued success.

Are you an experienced Technician looking for a new challenge?

We currently have an exciting opportunity for a Water Hygiene Technician to join our team based in Bournemouth. This is a full-time, permanent position, offering a competitive salary of £24,088 - £25,103 per annum.

About the role:

As our Experienced Water Hygiene Technician, you will perform legionella control tasks for our customers, including water temperature checks, water system dosing, shower head and TMV servicing, among other water hygiene tasks. Most sites are based in the South of England; we are seeking engineers in locations such as Taunton, Devon, Basingstoke, or Wokingham.

What you’ll be doing:

• Undertaking regular temperature checks, flushing, sampling, and record keeping on customer properties and sites.
• Performing complex cleaning and disinfecting of hot and cold-water systems and cooling systems.
• Servicing and maintaining TMVs and shower heads.
• Fault finding on customer sites and implementing corrective actions for first-time fixes.
• Working with the scheduling team to plan, complete, and load jobs efficiently.
• Communicating effectively with customers and colleagues to meet contract requirements and ensure customer satisfaction.
• Escalating missed tasks, concerns, or compliance issues promptly.

What we are looking for:

• GCSEs or equivalent, grades A-C.
• Exceptional customer service skills.
• Level 2 NVQ Plumbing (desirable).
• Water Hygiene knowledge (desirable), but full training will be provided if needed.

What's in it for you:

We value our staff's support and commitment, offering ongoing development and training for a long-term career. As one of the largest companies in the South West, we are proud to be recognized as Investors in People.

• Generous holiday allowance plus bank holidays.
• Discretionary bonus.
• Competitive contributory pension.
• Share-save scheme.
• Various health benefits and wellbeing support programs.
• Group discounts, Cycle to Work Scheme, financial support services, and more.

Closing Date: Thursday 29th May 2025

Note: The successful candidate will undergo a mandatory DBS check as part of onboarding.

Be yourself, we like it that way. We aim to foster a culture of belonging, inclusion, and diversity, reflecting our communities. We care, value everyone, and celebrate uniqueness.

Our core values:

Be Rock Solid — Build trust and be trusted; be dependable.

Be You — Bring your best every day, be authentic, and make your mark in your unique way.

Be the Future — Embrace change, drive progress, and own challenges.