Wastewater Operations Leader

South West Water Limited; Devon and Torbay; On-site; GBP 60,000 - 80,000; Full time

Benefits offered by this job

Generous holiday allowance

Discretionary Bonus

Car allowance

Competitive Pension

Job summary

South West Water Limited in the South West is seeking an experienced Operations Manager to lead the wastewater services network, including treatment works, sludge facilities and pumping stations, across Plymouth and the surrounding area. You will ensure safe operation, regulatory compliance and serviceability targets are met.

You will build high-performing teams, manage OPEX and CAPEX budgets, and liaise with the Environment Agency, communities and customers while driving continuous improvement

Qualifications

• Proven leadership experience in an operational environment.
• Strong experience managing OPEX and CAPEX budgets.
• Demonstrated success leading high-performing teams.
• Recognised management training or development qualification.

Responsibilities

• Provide inspiring leadership, engagement and development for Wastewater teams, covering Waste Water Treatment Services, Pumping Stations, Sludge Treatment Centres, Sewerage Network operations and customer service response creating a supportive and inclusive working environment.
• Oversee the safe operation and routine maintenance of treatment assets, pumping stations and sludge facilities in line with all company, environmental and legislative requirements.
• Build strong relationships with key internal and external stakeholders including the Environment Agency, local communities and customer focus groups.
• Ensure full compliance with company procedures, including the Quality Management System (QMS).
• Deliver the Waste Water Business Plan and ensure all Operational Business Objectives and Targets are met (including WW Compliance, Pollution incidents, Storm Overflows, Bioresources and Sewer Flooding).
• Ensure Health & Safety excellence and drive continuous improvement in Homesafe culture.
• Deliver consistent improvements in environmental performance and customer experience (CMEX).
• Manage and govern OPEX and Reactive CAPEX budgets effectively, providing clear monthly reporting and action plans.
• Support the management of key contracts across Wastewater.
• Represent the business in community forums and occasionally with media if required.
• Identify and promote improvements for inclusion in the capital programme.

Skills

Operational leadership

Budget management

Team development

Stakeholder engagement

Education

Management training qualification

Job description

South West Water Limited in the South West is seeking an experienced Operations Manager to lead the wastewater services network, including treatment works, sludge facilities and pumping stations, across Plymouth and the surrounding area. You will ensure safe operation, regulatory compliance and serviceability targets are met.

You will build high-performing teams, manage OPEX and CAPEX budgets, and liaise with the Environment Agency, communities and customers while driving continuous improvement