Lead Operations Manager, Wastewater Systems

South West Water Limited; Plymouth; On-site; GBP 65,000 - 90,000; Full time

Benefits offered by this job

Generous holiday allowance + bank hols

Discretionary Bonus

Car allowance

Competitive Pension

Share-save Scheme

Health benefits

Wellbeing support programmes

Group discounts

Cycle to Work Scheme

Financial support services

Job summary

South West Water Limited in Plymouth is seeking an experienced Operations Manager to lead Waste Water teams across the Plymouth area, overseeing treatment works, sludge facilities, and pumping stations. The role ensures regulatory compliance, safe operations, and a high-performing workforce.

You will drive the Waste Water Business Plan, manage OPEX and CAPEX budgets, and engage with Environment Agency and local communities.

Qualifications

• Proven leadership experience in an operational environment.
• Strong experience managing OPEX and CAPEX budgets.
• Demonstrated success leading high‑performing teams.
• Recognised management training or development qualification.

Responsibilities

• Provide inspiring leadership for Wastewater teams across Waste Water Treatment Services, Pumping Stations, Sludge Treatment Centres, Sewerage Network operations and customer service.
• Oversee safe operation and routine maintenance of treatment assets and pumping stations in line with regulatory requirements.
• Build strong relationships with Environment Agency, local communities, and customer focus groups.
• Ensure compliance with Quality Management System and company procedures.
• Deliver the Waste Water Business Plan and meet operational objectives and targets.
• Drive Health & Safety excellence and continuous improvement in Homesafe culture.
• Help improve environmental performance and customer experience.
• Manage OPEX and CAPEX budgets with monthly reporting and action plans.
• Support key contracts across Wastewater and represent the business in community forums.
• Identify improvements for the capital programme.

Job description

South West Water Limited in Plymouth is seeking an experienced Operations Manager to lead Waste Water teams across the Plymouth area, overseeing treatment works, sludge facilities, and pumping stations. The role ensures regulatory compliance, safe operations, and a high-performing workforce.

You will drive the Waste Water Business Plan, manage OPEX and CAPEX budgets, and engage with Environment Agency and local communities.