Washroom Service Technician - Wakefield

Lyreco Group (Italy); Wakefield; On-site; GBP 28,000 - 35,000; Full time

Benefits offered by this job

31 days holiday

Pension & Life Assurance Scheme

Volunteering days

Referral Scheme

Career break after 3 years

Job summary

Lyreco is seeking a Washroom Service Operative to cover Leeds and surrounding areas. You will service washroom equipment, manage delivery of services, and act as a customer-facing ambassador with strong service skills.

The role requires a full UK driving licence, the ability to work independently, and excellent interpersonal skills. DBS check may be required; pension and life assurance are offered along with generous holiday entitlement.

Qualifications

• Full UK Driving Licence (Essential).
• Ability to organise and plan own workload.
• Standalone role requiring initiative.
• Excellent interpersonal skills.
• Professional and diplomatic with customers.
• DBS check may be required.

Responsibilities

• Remove and dispose waste from the premises of production.
• Ensure paperwork for services delivered or returned goods is checked and signed.
• Perform daily vehicle checks before starting customer service visits.
• Complete all service schedules allocated by Service Support Administrator.
• Adhere to H&S requirements and Working Time/Driving Time Directives.

Skills

Customer service

Organisation

Initiative

Interpersonal skills

Professional diplomacy

Job description

Washroom Service Operative Service Area - Leeds and surrounding areas | Full-time | Permanent Salary - £31,473.00 per annum | Permanent | Full-time 45 hrs pw (Mon-Fri)

Join Lyreco, a global leader in workplace solutions, as a Washroom Service Operative.

As a Washroom Service Operative, you will be responsible for the servicing of various washroom equipment including feminine hygiene units, nappy waste systems, sharps units, air freshener systems and vending machines. Our Washroom Service Operatives are responsible for the delivery of our services/goods to customer sites in a timely, efficient, and courteous manner. Acting as ambassadors for our business, excellent customer service skills are required.

Benefits:

• 31 days holiday, rising to 38, after longer service (inclusive of bank holidays)
• Pension & Life Assurance Scheme
• 2 fully paid community volunteering days each year
• Referral Scheme
• Opportunity for career break - after 3 years of service

What you’ll do:

• Responsible for the removal and disposal of waste from the premises of production
• Ensure all paperwork for services/products delivered or returned goods are checked and signed off
• Perform daily vehicle checks prior to starting customer service visits
• Complete all service schedules allocated by Service Support Administrator
• Adhere to all H&S requirements, always including manual handling of goods, monitor working hours to ensure compliance with Working Time Directives (WTD) and Driving Time Directives (DTD)

What we’re looking for:

• Full UK Driving Licence (Essential)
• Ability to organise and plan their own workload
• This is a standalone role where you will be required to work under your own initiative
• Demonstrates excellent interpersonal skills
• An ability to remain professional and diplomatic whilst dealing with customers
• The successful candidate will be subjected to a DBS (Disclosure and Barring Service) check

Why Lyreco?

Work with a supportive, inclusive team. Be part of a global business that values sustainability and people. Opportunities to grow and make an impact every day.

As a diverse and forward-thinking employer, we embed the principles of equality, diversity, and inclusion into everything we do - with our people, customers, suppliers, and our local community.

We’re committed to the wellbeing of all our colleagues, to the sustainability of our environment, and to creating an inclusive workplace where everyone can thrive. We welcome applications from candidates of all backgrounds and abilities, and we are happy to make reasonable adjustments throughout the recruitment process and within the workplace.