Warranty Technician

Rullion Managed Services; Cardiff; On-site; GBP 32,000 - 46,000; Part time

Job summary

Rullion Managed Services invites an experienced Warranty Support Technician to join our rolling stock team at the new Cardiff depot. You will perform electrical and mechanical warranty repairs on Class 398 Citylink vehicles and diagnose faults across train systems.

The role covers hardware modifications, functional testing, and accurate reporting in the asset management system. You will work with commissioning, production and depot teams while adhering to safety and quality procedures.

Qualifications

• Apprenticeship/qualification in electrical, electronic or mechanical engineering (NVQ3, City & Guilds, BTEC or equivalent).
• Experience in rolling stock maintenance, commissioning, warranty or fleet modification.
• Experience on trains/trams/tram-trains or similar rail vehicles.
• Strong fault-finding skills (electrical and/or mechanical).
• Ability to read electrical/mechanical schematics and drawings.
• Experience investigating faults and identifying root causes.
• Good understanding of safe systems of work in maintenance/production.
• Experience completing technical documentation and maintenance records.
• Basic IT skills including Microsoft Office and asset management systems.
• Hands-on approach, able to work in a technical team.

Responsibilities

• Carry out electrical and/or mechanical warranty repairs on Class 398 vehicles.
• Diagnose faults and identify root causes across train systems.
• Perform hardware modifications and modification campaigns.
• Conduct functional testing and sign-off after repairs.
• Read drawings, schematics and technical documentation.
• Record work, materials and findings in the asset management system.
• Support warranty claims and post-incident investigations.
• Liaise with commissioning, production, engineering and depot teams.

Skills

Fault finding

Reading schematics

Documentation

Teamwork

Microsoft Office

Hands-on engineering

Maintenance experience

Education

NVQ Level 3 / City & Guilds / BTEC or equivalent

Tools

Asset management systems

Microsoft Office

Job description

Warranty Support Technician

Location: Taff's Well, Cardiff

Contract: Long-term contract

Industry: Rail / Rolling Stock Maintenance

Fleet: Class 398 Citylink Tram-Trains

The opportunity

We are recruiting Warranty Support Technicians for a long-term contract opportunity based at the brand-new Taff's Well rail depot in Cardiff.

Working on the Class 398 Citylink fleet, you will join a technical team responsible for supporting new vehicles during their warranty and introduction into service period. The role will involve a combination of electrical and mechanical fault finding, warranty repairs, modifications, functional testing and technical investigations.

This is an excellent opportunity for an experienced Rolling Stock Technician or Engineer looking for a circa two-year contract assignment working on a modern fleet of tram-train vehicles.

You will be responsible for:

• Carrying out electrical and/or mechanical warranty repairs on Class 398 vehicles.
• Diagnosing faults and identifying root causes across a range of train systems.
• Completing hardware modifications and modification campaigns across the fleet.
• Undertaking functional testing and sign-off following repairs and modifications.
• Working across systems including high and low voltage, TCMS, propulsion, doors, brakes, bogies and vehicle body systems.
• Reading and interpreting electrical and mechanical drawings, schematics and technical documentation.
• Investigating repeat failures and supporting the resolution of more complex technical issues.
• Supporting condition monitoring and performance investigations.
• Recording completed work, materials and technical findings accurately within the asset management system.
• Producing clear technical reports covering defects, repairs and investigations.
• Supporting warranty claims and post-incident investigations where required.
• Ensuring removed components are correctly recorded and returned for repair, overhaul or investigation.
• Assisting with materials management, stock control and preparing component kits for upcoming modifications.
• Liaising closely with commissioning, production, engineering and depot teams.
• Working in accordance with all relevant safety, quality and environmental procedures.

What we're looking for

• A recognised electrical, electronic or mechanical engineering apprenticeship/qualification, ideally to NVQ Level 3, City & Guilds, BTEC or equivalent.
• Strong practical experience within rolling stock maintenance, commissioning, warranty or fleet modification.
• Experience working on trains, trams, tram-trains or similar rail vehicles.
• Strong electrical and/or mechanical fault-finding skills.
• The ability to confidently read electrical or mechanical schematics and drawings.
• Experience investigating technical faults and identifying root causes.
• A good understanding of safe systems of work within a maintenance or production environment.
• Experience completing technical documentation and maintenance records.
• Basic IT competency, including Microsoft Office and electronic maintenance/asset management systems.
• A practical, hands-on approach with the ability to work effectively as part of a technical team.

Experience in any of the following would be advantageous:

• Stadler Citylink or similar tram/light rail vehicles.
• New fleet introduction or commissioning.
• Rolling stock warranty support.
• Fleet modification programmes.
• TCMS and vehicle control systems.
• Train propulsion, braking and door systems.
• High and low voltage electrical systems.
• Stock and materials control.
• Preparing component kits for modification campaigns.
• Post-modification functional testing.
• Technical investigations and root cause analysis.

Rail / Rolling Stock / Warranty / Commissioning / Fault Finding / Modification / Electrical / Mechanical / Tram / Tram-Train / Class 398 / Citylink / Cardiff / Taff's Well

Rullion celebrates and supports diversity and is committed to ensuring equal opportunities for both employees and applicants.