Warranty Claims Specialist

Career Choices Dewis Gyrfa Ltd; Worcester; On-site; GBP 32,000 - 33,000; Full time

Benefits offered by this job

25 days holiday

Bank holidays

Company Pension

Wellness Programme

Sick Pay

Group life insurance

Staff discount

Staff referral scheme

Company Events

Job summary

Listers Group, Audi Worcester, is seeking a dedicated Administrator to support the warranty process across Audi, Volkswagen, Skoda & Seat / CUPRA division. You will oversee submission and oversight of warranty claims, ensuring accuracy and compliance with manufacturer and group policies.

The role is 40 hours a week, typical Monday to Friday, with a basic salary of £32,000 and a turnover-based monthly incentive, OTE £33,000.

Qualifications

• Solid experience with Excel, Word and other Microsoft applications.

Responsibilities

• Process warranty and retail invoices efficiently and accurately.
• Collaborate closely with the Service team and manage work-in-progress updates.
• Liaise with manufacturers to resolve submission issues and implement necessary corrections.
• Follow established procedures to ensure successful warranty claim submissions.
• Reconcile paid claims and maintain precise, up-to-date warranty records.
• Stay informed on the latest warranty bulletins and communicate updates to Technicians and relevant colleagues.
• Ensure all job cards comply with warranty standards and bulletins, maintaining high standards of accuracy and compliance.
• Maintain adherence to company policies and procedures related to warranty management.

Tools

Excel

Word

Microsoft Office

Job description

Listers Group, Audi Worcester, is seeking a dedicated Administrator to support the warranty process across Audi, Volkswagen, Skoda & Seat / CUPRA division. You will oversee submission and oversight of warranty claims, ensuring accuracy and compliance with manufacturer and group policies.

The role is 40 hours a week, typical Monday to Friday, with a basic salary of £32,000 and a turnover-based monthly incentive, OTE £33,000.