Warranty Audit Specialist – UK Travel Required

MSX International; Colchester; Sur place; GBP 50 000 - 65 000; Plein temps

Avantages offerts par ce poste

Company car

Company contributory pension plan

Cashback healthcare scheme

Life Assurance

Car Salary Exchange Scheme

Résumé du poste

MSX International is seeking a Warranty Audit Consultant for the UK market to perform in-depth reviews of dealer warranty operations, focusing on repair capabilities and audit risk for automotive clients.

The role requires conducting on-site warranty audits across the UK, reviewing paid claims, and advising dealers on warranty processes and compliance, with travel and overnight stays as needed.

Qualifications

• Minimum of five years’ experience in Warranty and in-depth knowledge of the motor industry.
• Alternatively, three years of technical/workshop experience with strong Aftersales and Warranty process knowledge.
• Extensive knowledge of policy and workshop processes; ability to liaise with dealer networks.
• Knowledge of cars is advantageous but not essential.
• Willingness to travel regularly within the UK and stay away from home as required.

Responsabilités

• Analyse Dealer historical warranty cost performance.
• Conduct Dealer on-site Warranty audits.
• Manual review of pre-selected paid claims and documentation to ensure correct procedures were followed.
• Advise Dealer on warranty processes and compliance with manufacturer’s Warranty.
• Prepare detailed reports on inaccurate claims and areas of improvement.
• Present close meeting reports while on site.

Connaissances

Warranty experience

Dealer liaison

On-site audits

Communication skills

Travel readiness

Description du poste

MSX International is seeking a Warranty Audit Consultant for the UK market to perform in-depth reviews of dealer warranty operations, focusing on repair capabilities and audit risk for automotive clients.

The role requires conducting on-site warranty audits across the UK, reviewing paid claims, and advising dealers on warranty processes and compliance, with travel and overnight stays as needed.