Warm Welcome Front Desk Associate | Hotel Reception

Welcome Break; Cambridge; Remote; GBP 11,000 - 18,000; Part time

Benefits offered by this job

Immediate start

Overtime option

Employee discounts

Career progression

Apprenticeships

Holiday allowance

Cycle to work

Free onsite parking

Uniform provided

Job summary

Welcome Break is seeking a Hotel Receptionist for the Ramada property in Cambridge. This role offers immediate start with flexible part‑time hours and a pay rate up to £12.85 per hour. You will greet guests, handle check‑ins/outs, process bookings and payments, and provide friendly, helpful service to ensure a smooth stay.

You’ll join a team‑oriented environment with full training provided, plus benefits such as staff discounts across Welcome Break brands and career progression opportunities.

Qualifications

• Enjoy delivering friendly, welcoming service
• Able to stay calm and organized when busy
• Detail‑oriented with bookings and payments
• Willing to learn new systems and undergo training

Responsibilities

• Welcome guests and manage check‑ins and check‑outs
• Handle bookings and payments, answer calls and questions
• Keep reception tidy and welcoming and follow safety procedures

Skills

Friendly customer service

Calm under pressure

Communication skills

Team player

Job description

Welcome Break is seeking a Hotel Receptionist for the Ramada property in Cambridge. This role offers immediate start with flexible part‑time hours and a pay rate up to £12.85 per hour. You will greet guests, handle check‑ins/outs, process bookings and payments, and provide friendly, helpful service to ensure a smooth stay.

You’ll join a team‑oriented environment with full training provided, plus benefits such as staff discounts across Welcome Break brands and career progression opportunities.