Warm Shop Assistant — Food Retail & Customer Service

Ottolenghi Marylebone; Greater London; Sur place; GBP 21 000 - 27 000; Plein temps

Avantages offerts par ce poste

28 days annual leave

Staff meals on shift

Healthcare plan (HSF) and GP helpline

Perkbox discounts

Refer a Friend £500 bonus

Learning & Development opportunities

Parental pay after 2 years

Birthday treat

Exclusive workshops and demos

Collaborative and creative environment

Résumé du poste

Ottolenghi Marylebone is looking for a passionate retail/hospitality team member to deliver a warm, knowledgeable customer service experience. You will help maintain displays, manage stock, and ensure accurate till transactions while sharing our product expertise with guests.

Join a vibrant Marylebone shop, where you’ll contribute to a welcoming atmosphere, uphold high food safety standards, and engage with a team that values creativity and collaboration in a fast-paced environment.

Qualifications

• Previous retail or hospitality customer service experience.
• Genuine love of food and enthusiasm to share that with customers.
• Friendly, helpful, and proactive approach to service.

Responsabilités

• Serve customers with warmth, knowledge, and enthusiasm.
• Maintain the shop floor, deli counter, and product displays to a high standard.
• Handle transactions accurately using the till system.
• Share product knowledge and make confident recommendations to customers.
• Support stock management, including replenishment and rotation.
• Maintain food safety and hygiene standards across all product areas.
• Contribute to a positive, welcoming atmosphere in the shop.

Connaissances

Customer focus

Product knowledge

Organisation

Communication skills

Attention to detail

IT systems

Multitasking

Calm under pressure

Food and retail passion

Description du poste

Ottolenghi Marylebone is looking for a passionate retail/hospitality team member to deliver a warm, knowledgeable customer service experience. You will help maintain displays, manage stock, and ensure accurate till transactions while sharing our product expertise with guests.

Join a vibrant Marylebone shop, where you’ll contribute to a welcoming atmosphere, uphold high food safety standards, and engage with a team that values creativity and collaboration in a fast-paced environment.