Warm Front Desk Host | Hotel Reception & Guest Experience

Valor Hospitality Partners, LLC; United Kingdom; Remote; GBP 24,000 - 29,000; Full time

Benefits offered by this job

Room discounts

Staff meals on duty

Cycle to work scheme

Employee discounts

Apprenticeship schemes

Job summary

Holiday Inn Gloucester - Cheltenham is seeking a friendly receptionist to join our team. You will be the first point of contact for guests, greeting them warmly and answering questions about hotel services, facilities, and local attractions.

We value a natural hospitality charm and a passion for service; previous experience in a branded hotel is nice but not essential as full training is provided. We operate 7 days a week, with varied shifts; there are staff discounts, meals on duty and

Qualifications

• Natural hospitality charm and a passion for service.
• Experience in a branded hotel is helpful but not essential; full training provided.

Responsibilities

• Greet guests warmly and set the tone for their stay.
• Provide information about hotel services, facilities and local attractions.
• Be the face of the hotel for guests visiting restaurants, bars and meeting rooms.

Skills

Hospitality

Customer service

Job description

Holiday Inn Gloucester - Cheltenham is seeking a friendly receptionist to join our team. You will be the first point of contact for guests, greeting them warmly and answering questions about hotel services, facilities, and local attractions.

We value a natural hospitality charm and a passion for service; previous experience in a branded hotel is nice but not essential as full training is provided. We operate 7 days a week, with varied shifts; there are staff discounts, meals on duty and