Warehouse/Yard Assistant

Mole Valley Farmers; Bury St Edmunds; On-site; GBP 19,000 - 23,000; Full time

Benefits offered by this job

Pension

Store discount

Free parking

Annual leave

Training & development

Career progression

Life Assurance

EAP

Job summary

Mole Valley Farmers is seeking a practical and customer-focused Warehouse / Yard Assistant to join our team. This hands-on role keeps the feedstore and yard organized, safe, and ready for customers, with a strong emphasis on service in a physical outdoor setting.

You will manage stock, support operational standards, and help ensure every interaction reflects our values: customer first, innovative, knowledgeable, honest, committed, and courageous.

Qualifications

• Experience providing excellent customer service in a practical retail setting.
• Experience with manual handling and safe lifting practices.
• Experience in agricultural or feedstore environments.

Responsibilities

• Assist with goods inwards, stock rotation, and accurate processing of deliveries.
• Maintain stock records and ensure correct selling of items.
• Keep feedstore and yard areas organized and compliant with standards.
• Deliver friendly, solution-focused service to customers.
• Ensure compliance with health & safety policies and procedures.

Skills

Customer service

Manual handling

Agricultural environment experience

Communication skills

Tools

Forklift Truck Licence

Job description

We’re looking for a practical and customer-focused Warehouse / Yard Assistant to join our team. This is a hands-on role where you’ll help keep our feedstore and yard organised, safe, and ready for customers. If you’re passionate about delivering great service, enjoy working in a physical, outdoor environment, and want to make a real impact, we’d love to hear from you.

About The Role

Contract: Permanent

Hours: Full-time

Hours of Work: 40 Hours per week, working Monday to Friday

As Warehouse / Yard Assistant, you’ll play a key role in managing stock, supporting operational standards, and ensuring customers receive excellent service. You’ll work collaboratively with colleagues to maintain a clean, safe environment and make sure every interaction reflects our values: customer first, innovative, knowledgeable, honest, committed, and courageous.

Key Responsibilities Include

• Assisting with goods inwards, stock rotation, and accurate processing of deliveries
• Maintaining integrity of stock records and ensuring correct selling of items
• Keeping feedstore and yard areas organised and compliant with company standards
• Delivering friendly, solution-focused service to all customers
• Ensuring compliance with health & safety policies and company procedures

About You

• Experience providing excellent customer service in a practical, hands-on retail setting
• Experience in manual handling and safe lifting practices
• Experience working in an agricultural or feedstore environment
• Forklift Truck licence (desirable)
• Good communication and interpersonal skills
• Self-motivated, proactive, and able to work under pressure
• Friendly, enthusiastic, and flexible team player committed to success

What We Offer

• Scottish Widows contributory pension – company will match up to 5%
• Up to 25% colleague discount in store
• Free parking on site
• 33 days of annual leave, including bank holidays (pro-rated for part-time colleagues)
• Excellent training and development opportunities
• Plenty of career progression opportunities
• Life Assurance
• Employee Assistance Programme with Retail Trust
• Comprehensive colleague benefits
• Enhanced Family Leave Policies