Warehouse Team Leader

Weareoa; Watford; On-site; GBP 32,000 - 39,000; Full time

Benefits offered by this job

Established working environment

Training and development opportunities

KPI-driven operation

Structured environment

Job summary

OA Group is recruiting a Warehouse Team Leader for a night shift role in Watford. The successful candidate will lead a small team, manage workloads, and ensure safe, accurate and efficient operations in a KPI-driven environment.

Responsibilities include on-floor leadership, stock movement, and coordinating with the Shift Manager to meet targets. MHRA/GDP and Health & Safety compliance are essential, with opportunities for development within the business.

Qualifications

• Previous warehouse experience essential.
• Experience leading or supervising a team in a fast-paced environment.
• Strong leadership and people management skills.
• Experience working in a KPI-driven environment.
• Knowledge of Warehouse Management Systems (WMS).
• Understanding of MHRA regulations, GDP requirements and Health & Safety standards.

Responsibilities

• Lead, motivate and support a team of warehouse employees to achieve targets and maintain high performance.
• Spend approximately 80% on the warehouse floor and 20% on administration.
• Oversee day-to-day operations: put away goods, move stock, pick, pack, replenish and dispatch.
• Allocate workloads effectively and prioritise time-critical orders.
• Monitor productivity, quality, attendance and KPIs.
• Manage supplier queries and maintain accurate warehouse records.
• Ensure stock movements and WMS transactions are accurate and timely.
• Monitor stock levels, investigate discrepancies and report issues.
• Conduct team briefings and shift handovers for effective communication.
• Coach and develop team members, including onboarding of new staff.
• Support attendance management and performance discussions.
• Ensure compliance with MHRA, GDP and Health & Safety requirements.
• Maintain high housekeeping standards and a safe working environment.
• Assist with planning, resource allocation and continuous improvement.
• Identify opportunities to improve productivity and service levels.

Skills

Leadership

People management

KPI driven

Communication

Organisational skills

Time management

Problem solving

WMS knowledge

MHRA GDP knowledge

Team motivation

Tools

WMS

Job description

Warehouse Team Leader

OA are recruiting for a night shift Warehouse Team Leader to join our client’s established warehouse operation in Watford. This is a permanent opportunity for an experienced warehouse professional with previous team leadership or supervisory experience, who can lead and motivate a team while ensuring the day-to-day operation runs safely, accurately and efficiently.

As Warehouse Team Leader, you will be responsible for coordinating the warehouse team, allocating workloads, monitoring performance and ensuring operational targets and service levels are achieved.

Location: Watford

Hours: Monday-Friday. 40 hours per week. 2:30pm-11:30pm.

Salary: £35,000 per annum

Warehouse Team Leader Benefits

• Established working environment
• Opportunity to develop and progress within the business
• Training and development opportunities
• Work within a structured, KPI-driven warehouse operation

Warehouse Team Leader Key Responsibilities

• Lead, motivate and support a team of 3 warehouse employees to achieve operational targets and maintain high performance standards.
• Spend approximately 80% of the role on the warehouse floor and 20% on warehouse administration.
• Oversee day-to-day warehouse operations, including putting away goods, moving stock between warehouses, picking, packing, replenishment and dispatch.
• Allocate workloads effectively, prioritising time-critical orders and ensuring operational deadlines are met.
• Monitor productivity, quality, attendance and key performance indicators (KPIs) throughout the shift.
• Manage supplier queries, update warehouse paperwork and maintain accurate operational records.
• Ensure stock movements and Warehouse Management System (WMS) transactions are completed accurately and promptly.
• Monitor stock levels, investigate discrepancies and report shortages or operational issues.
• Conduct team briefings and complete accurate shift handovers to ensure effective communication and continuity of operations.
• Coach, train and support team members, including the induction of new employees and ongoing performance management.
• Support attendance management, performance discussions and return-to-work meetings where required.
• Ensure warehouse activities comply with MHRA regulations, Good Distribution Practice (GDP), company procedures and Health & Safety requirements.
• Maintain high standards of housekeeping and promote a safe, organised and efficient working environment.
• Support the Shift Manager and Warehouse Operations Manager with operational planning, resource allocation and continuous improvement initiatives.
• Identify opportunities to improve productivity, accuracy, efficiency and service levels.
• Lead by example, promoting teamwork, accountability, professionalism and best practice across the warehouse.
• Undertake any other duties required to support the wider warehouse operation.

Warehouse Team Leader Skills and Experience

• Previous warehouse, logistics or distribution experience is essential.
• Previous experience leading or supervising a team within a fast-paced operational environment is essential.
• Strong leadership and people management skills.
• Experience working within a KPI-driven environment.
• Knowledge of Warehouse Management Systems (WMS).
• Understanding of MHRA regulations, GDP requirements and Health & Safety standards.
• Excellent organisational and time management skills.
• Strong problem-solving and decision-making abilities.
• Excellent verbal and written communication skills.
• Strong attention to detail and commitment to quality.
• Ability to remain calm under pressure and prioritise effectively.
• Good Microsoft Office skills.
• Knowledge of Continuous Improvement, Lean or Six Sigma methodologies would be advantageous.
• Positive, professional and approachable with a strong work ethic.
• Dependable, reliable and accountable.
• Supportive team leader who can motivate, coach and develop others.
• Flexible and willing to adapt to changing operational requirements.

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Thank you for your interest in this vacancy, which is being advertised by OA Group, who are acting as an employment agency / business. Your application will be considered in competition with others and we will contact you within 3 working days.