Warehouse Team Leader

GXO Logistics, Inc.; Portbury; On-site; GBP 29,000 - 36,000; Full time

Benefits offered by this job

Pension scheme

Life assurance

Retail discounts

25 days annual leave

Job summary

GXO Logistics, Inc. is seeking an inspirational Warehouse Team Leader for our Home Delivery Network operation in Portbury (BS20 7XE). You will lead a multi-customer depot, motivate a warehouse team, and drive performance across the shift to meet daily KPIs.

You will champion Health & Safety, promote a right first time culture, and work with Transport colleagues to optimise resources and customer service. Experience with WMS such as Manhattan and strong communication are essential.

Qualifications

• Proven experience leading warehouse teams in high-volume settings.
• Strong track record of achieving KPI targets and customer service excellence.
• Hands-on approach to safety compliance and process improvement.

Responsibilities

• Lead, motivate, and develop a warehouse team to deliver performance and engagement.
• Drive daily/weekly KPIs for productivity, quality, and service.
• Champion Health & Safety compliance and ensure adherence to procedures.
• Promote a right first time culture and continuous improvement across the operation.
• Collaborate with Transport teams to optimise resources and address performance matters.

Skills

Leadership

Team motivation

KPI management

Health & Safety compliance

Customer service

Tools

Manhattan WMS

Job description

Are you an inspirational warehouse leader who thrives in a fast-paced operation and enjoys motivating teams to consistently achieve and exceed performance targets? Looking for your next challenge in a multi-customer depot? If so, join us as our Warehouse Team Leader!,

• Lead, motivate, and develop a warehouse team to deliver outstanding performance, engagement, and operational excellence across the shift
• Drive achievement of daily and weekly KPIs, ensuring productivity, quality, and service targets are consistently met
• Champion Health & Safety compliance, ensuring all company and customer procedures are followed and embedded throughout the operation
• Promote a "right first time" culture, delivering exceptional customer service through adherence to operational processes and continuous improvement
• Manage resources and team performance effectively, working closely with Transport colleagues and addressing performance, conduct, or capability matters in a timely and professional manner
  As Warehouse Team Leader, you'll be joining our Home Delivery Network operation in Portbury (BS20 7XE). We store and deliver furniture on behalf of well-known brands. As an experienced leader, your experience, drive and determination will be utilised well within this rewarding leadership opportunity., Proven experience leading or supervising teams within a high-volume, fast-paced warehouse environment, with a strong focus on customer service and operational performance.
• Strong people leader with excellent communication skills, capable of motivating teams, driving engagement, and managing performance effectively.
• Experience using Warehouse Management Systems (WMS) such as Manhattan or similar, alongside good working knowledge of Microsoft Office applications.
• Highly organised, resilient, and adaptable, with the ability to work under pressure, meet tight deadlines, and maintain a "right first time" approach.
• A strong commitment to Health & Safety, process compliance, and continuous improvement within a warehouse operation.

We engineer faster, smarter, leaner supply chains.

GXO is a leading provider of cutting-edge supply chain solutions to the most successful companies in the world. We help our customers manage their goods most efficiently using our technology and services. Our greatest strength is our global team - energetic, innovative people of all experience levels and talents who make GXO a great place to work. GXO is an equal opportunity employer. We celebrate, support and thrive on diversity and are committed to creating an inclusive environment for all employees. We believe that diversity and inclusion in our business is critical to our success as a global company, and we seek to recruit, develop and retain the most talented people from a diverse candidate pool. We are an Armed Forces friendly organisation and Disability Confident Leader as part of the Disability Confident Scheme (GIS) and actively welcome applications from people with disabilities.

This is a full time, permanent opportunity working any 5 days between Monday to Saturday. Core hours of 13.00 to 21.00 (every week, Monday and Saturdays rotate). Pay, benefits and more: We're looking to offer a salary of up to £32,770.67 per annum , and 25 days annual leave (plus bank holidays). Your benefits package includes a company sponsored pension scheme, life assurance and access to our benefits platform, including retail discounts!