Warehouse Team Leader

Unipharmedtech; East Midlands; On-site; GBP 28,000 - 36,000; Full time

Job summary

Uniphar is seeking a hands-on Warehouse Team Leader for our Derby facility to steer daily operations, staffing and safety. You will drive efficient workflows, coordinate receipt, storage and dispatch, and maintain accuracy across goods in/out and stock taking.

The role requires proven leadership, strong problem-solving skills and a solid background in supply chain, with a focus on delivering high standards of service and continuous improvement.

Qualifications

• Sufficient proven experience as a supervisor or team leader in an operational service delivery role.
• Preferably from a pharmaceutical industry or a supply chain background.
• Ability to lead and motivate a team with clear direction.
• Strong interpersonal skills and customer-focused mindset.
• Excellent communication and problem-solving abilities.

Responsibilities

• Provide a safe working environment and ensure compliance with health, safety and quality procedures.
• Oversee daily staffing, planning and workflow to meet orders on time.
• Plan, coordinate and monitor receipt, storage, and dispatch of goods.
• Supervise order picking, goods in/out with accuracy and minimal damage.
• Manage stock takes and maintain stock accuracy against the WMS.
• Coach and develop direct reports to deliver high-quality service.
• Lead continuous improvement initiatives to boost productivity.

Skills

Leadership

Organisational skills

Problem-solving

Team management

Supply chain experience

Tools

ERP systems

WMS

TMS

Job description

Warehouse Team Leader Full Time Permanent Derby

We are seeking an experienced, highly organised, hands-on Warehouse Team Leader for the Uniphar Groups' new state-of-the-art facility located in Derbyshire. The ideal candidate must have strong leadership, organisational, and problem-solving capabilities, excellent supply chain experience and a proven track record in warehouse operations. This individual will be responsible for overseeing the day-to-day operational planning, staffing and implementation, ensuring efficiency, safety and scalability. The Warehouse Team Lead will be instrumental in optimising workflow, driving productivity, and ensuring operational excellence in delivering dedicated warehouse-as-a-service to all business units operating within the facility.

Key Outcomes and Responsibilities

• Provide a safe working environment, adhering to Health, Safety and Quality related procedures and ensuring they are always understood and practiced by the team
• Ensure orders are processed efficiently and that the delivery of product meets customers timescales/requirements
• Plan, co-ordinate and monitor the receipt, storage, and dispatch of goods
• Supervise and proactively control order picking, goods in, goods out operations to ensure accuracy with minimum handling and stock damage
• Organise, facilitate, and manage stock takes at regular intervals
• Identify errors and eliminate root cause using robust countermeasures whilst adopting the corrective actions to eliminate repeat issues
• Monitor and maintain stock accuracy by ensuring the physical stock is in line with the warehouse management system to ensure all stock movements are recorded to ensure accuracy
• Completing and maintaining all daily and weekly reports and logs for the warehouse.
• Ensuring that all workflow procedures and processes are followed by direct reports.
• Coaching, training, and guiding direct reports to deliver high levels of quality service to customers, by ensuring all warehouse staff are aware of their responsibilities, monitoring staff performance and providing relevant support
• To ensure that the warehouse area is kept a clean and safe environment, mitigating any health and safety risks
• Taking responsibility and ownership in problem resolution.
• Responsible for overall productivity within the designated team
• Actively support operational change whilst effectively minimising disruption to production and service.

Sufficient proven experience as a supervisor or team leader, in an operational service delivery role; preferably from within a pharmaceutical industry or a supply chain background.

Possess the ability to lead and motivate a team of people to succeed by utilising appropriate interpersonal styles including leading by example, setting objectives, and defining responsibilities to give a clear sense of direction

Good understanding of customer deliverables and the impact of failure / cost of poor quality.

Able to achieve results by setting high standards and committing to clear objectives

Ability to build and develop successful long-term relationship with customers, direct reports, other teams, and departments.

Strong people management skills, with the ability to focus and guide others in accomplishing work objectives, using methods and a flexible interpersonal style, to help build a cohesive team, facilitating the completion of team goals, while valuing each employee as an individual.

Strong analytical and problem-solving skills and able to establish logical practical solutions

Excellent verbal and written communication skills.

Previous experience with ERP, WMS and TMS systems

Understanding of Goods Distribution Practices (GDP)

Understanding of Goods Warehouse Practices (GWP)

Monitor team productivity and performance through agreed KPIs and operational metrics, identifying opportunities to improve efficiency and service levels

Identify and implement continuous improvement initiatives to enhance warehouse processes, efficiency, and service performance

Liaise with internal stakeholders, transport providers, and operational teams to ensure smooth and efficient workflow across the warehouse

Working Hours: 8:00am - 5:00pm with flexibility depending on business requirements.

Competencies

• Communication skills
• Highly driven and motivated
• Organised with attention to detail
• Team Player
• Ability to multitask effectively
• Understanding of Goods Distribution Practices (GDP)
• Understanding of Goods Warehouse Practices (GWP)

Transition Period

You will assist in managing the inventory transfer, systems migration, and operational readiness activities. This will include assisting with the physical move of stock, equipment, and key assets while maintaining service continuity.

How we’d like to work together

This is not a traditional "9-to-5" position; it requires adaptability to meet operational demands, particularly during the transition period. In return for your flexibility, you'll join an organization that values work-life integration and understands the realities of balancing both.

We offer a supportive and progressive working environment designed to provide flexibility where possible, while ensuring the delivery of outstanding results.

Uniphar – Who we are

With a workforce of more than 3000 employees spread across Ireland, United Kingdom, Mainland Europe, MENA, and the USA, Uniphar is a trusted global partner to pharma and MedTech manufacturers, working to improve patient access to medicines around the world. Uniphar provides outsourced and specialised services to its clients, leveraging the strong relationships with 200+ of the world’s best known pharmaco-medical manufacturers across multiple geographies, enabled by our cutting-edge digital technology and our highly expert teams. Uniphar is organised into three key divisions: Supply Chain Retail & On Demand, Uniphar Med Tech and Uniphar Pharma. Supply Chain & Retail Supply Chain Services provides both pre-wholesale and wholesale distribution of pharmaceutical, healthcare and animal health products to pharmacies and hospital nationwide. The business supports a diverse customer base through the provision of strong service levels coupled with innovative commercial initiatives. In addition, the business provides services and supports that help independent community pharmacy to compete more effectively in an increasingly difficult environment and runs a network of Uniphar-owned pharmacies under the Life, Allcare, McCauleys and Hickeys symbol brands.

Uniphar is a combination of many businesses each with its own identity, culture, values, and ways of working. Our overarching culture narrative is inclusive of each of these stores. Uniphar lives and breathes four key pillars which unpin and support our culture. We have a people first approach - we do the right thing. We support entrepreneurial spirit where adaptability, commitment & resilience is embodied in our way of working. We have a Common Purpose that connects our diversified businesses and people. Finally, Trust is at the heart of how we operate. Everything Uniphar does is enabled by our people and as we continue to grow domestically and internationally, we become more diverse. This diversity fuels our business and culture.

Sustainability Sustainability is at the core of what we do and is deeply embedded in our business strategy. We want to contribute positively to the people and the world around us. Running our business in a sustainable way ensures that Uniphar will continue to prosper in the long-term. We are focused on ensuring that each of the five pillars of our sustainability strategy are a fundamental part of our decision-making process. We are an equal opportunities employer and will ensure any reasonable accommodations are implemented as part of the recruitment and selection process.