Warehouse Supervisor (non-management)

Smurfit Westrock; United Kingdom; Remote; GBP 26,000 - 34,000; Full time

Job summary

Smurfit Westrock in Northampton is seeking an organised Warehouse Supervisor to coordinate day-to-day operations in our finished goods warehouses. You will take ownership of stock accuracy, safeguard stock records and resolve issues quickly.

You will plan stocktakes, manage pallet movements, ensure safety and housekeeping, and liaise with Production, Planning, Despatch and Finance to resolve operational issues.

Qualifications

• Experience in warehouse and/or despatch operations.
• Strong organisational and coordination skills.
• Excellent attention to detail and stock accuracy.
• Good problem‑solving and analytical skills.
• The confidence to work with colleagues across different departments.
• The ability to work independently and respond to changing priorities.
• A strong commitment to Health & Safety, quality and housekeeping.
• Experience with warehouse or stock control systems.
• B1 forklift licence - desirable.

Responsibilities

• Take overall responsibility for stock accuracy and control across finished goods warehouses; ensure physical stock matches records and resolve discrepancies.
• Plan and coordinate stocktakes and investigate variances.
• Complete daily stock and barcode checks and maintain accurate stock records.
• Coordinate warehouse activities with safety, housekeeping and organisation standards.
• Manage pallet and top-board movements, repairs, recycling and disposal.
• Collaborate with Production, Planning, Despatch and Finance to resolve issues.
• Act as the operational contact with Junction 4 for pallet movements and repairs.
• Provide operational oversight of the external warehouse.
• Investigate stock queries and customer complaints as required.
• Identify opportunities to improve stock control and warehouse processes.
• Provide short-term operational cover for breaks, meetings, projects, sickness and holidays.

Skills

Warehouse operations

Stock control

Organisational skills

Problem solving

Analytical skills

Forklift licence

Cross-department liaison

Health & Safety

Tools

Stock control systems

Job description

Are you an organised, hands‑on warehouse professional who enjoys solving problems and keeping operations running smoothly?

We’re looking for a Warehouse Supervisor to take a key role in the day-to-day coordination of our finished goods Warehouses.

This is a hands‑on role for someone who can take ownership, coordinate activity and make decisions in a busy manufacturing environment. While the role has no formal line‑management responsibility, you’ll provide day‑to‑day direction to warehouse activities and available resources.

What you’ll be doing

A key part of the role will be taking overall responsibility for stock accuracy and control across both finished goods Warehouses. You’ll make sure physical stock matches our records, investigate missing or incorrect stock and take issues through to resolution.

You’ll also:

• Plan and coordinate stocktakes, including investigating and resolving variances.
• Complete daily stock and barcode checks and maintain accurate stock records.
• Coordinate warehouse activities, ensuring high standards of safety, housekeeping and organisation.
• Manage pallet and top-board movements, repairs, recycling and disposal.
• Work closely with Production, Planning, Despatch and Finance to resolve operational and stock issues.
• Act as the key operational contact with Junction 4 for pallet movements and repairs.
• Provide operational oversight of our external warehouse.
• Investigate stock queries and customer complaints where required.
• Identify opportunities to improve stock control, efficiency and warehouse processes.
• Provide short-term operational cover for breaks, meetings, projects, sickness and Team Leader holidays.

What we’re looking for

We’re looking for someone who is organised, proactive and confident taking ownership.

You’ll ideally have:

• Experience in warehouse and/or despatch operations.
• Strong organisational and coordination skills.
• Excellent attention to detail and a focus on stock accuracy.
• Good problem‑solving and analytical skills.
• The confidence to work with colleagues across different departments.
• The ability to work independently and respond to changing priorities.
• A strong commitment to Health & Safety, quality and housekeeping.
• Experience with warehouse or stock control systems.
• B1 forklift licence - desirable.

Smurfit Westrock reserve the right to only shortlist candidates who meet both the Essential and Desirable Criteria.

We are an equal opportunities employer, and we welcome applications from all suitably qualified persons regardless of their sex; religious or similar philosophical belief; political opinion; race; age; sexual orientation; or, whether they are married or are in a civil partnership; or, whether they are disabled; or whether they have undergone, are undergoing or intend to undergo gender reassignment.

We practice equality of opportunity in employment and select the best person for the job.