Warehouse Supervisor

TN United Kingdom; Lutterworth; On-site; GBP 30,000 - 40,000; Full time

Job summary

An established industry player is seeking a Warehouse Supervisor to lead a dynamic team at their Lutterworth Depot. In this pivotal role, you will oversee daily operations, ensuring efficiency and compliance with safety standards. The ideal candidate thrives in a fast-paced environment, excels at multitasking, and is committed to delivering excellence. You will manage resources, support process improvements, and foster a customer-first culture. This opportunity offers a chance to be part of a forward-thinking company that values its people and promotes a collaborative work atmosphere.

Benefits

Annual leave enhanced with long service

Health cash plan

Employee Assistance Programme

Long service rewards

Access to benefits and rewards portal

Qualifications

• Minimum 3 years of experience in a warehouse or logistics environment.
• Experience in supervising a team and managing performance.

Responsibilities

• Oversee daily warehouse operations and manage team performance.
• Ensure compliance with HSE and operational standards.

Skills

Team Management

Process Improvement

Communication Skills

Performance Management

Problem-Solving

HSE Compliance

Education

Minimum 3 years in warehouse/logistics

Supervisory experience

Tools

Microsoft Excel

Microsoft Outlook

Job description

Social network you want to login/join with:

Are you an experienced Warehouse Supervisor looking for a new opportunity?

We have positions available to join our team at our Lutterworth Depot.

If you're someone who thrives on challenges, excels at multitasking, and is committed to delivering excellence, we want you on our team.

Come join us at Whistl and be part of a dynamic workplace.

As a Warehouse Supervisor, you’ll oversee the day-to-day running of warehouse activities, ensuring your team meets service levels efficiently and safely. You'll coordinate resources, support process improvement, and ensure compliance with all operational and regulatory standards. This role also includes deputising for the Shift Manager in their absence.

The purpose of this role is to supervise a team of warehouse operatives and coordinate all activities that take place in the warehouse to ensure consistent achievement of the volume, quality, and efficiency targets so that Whistl continues to deliver the highest quality, most cost-effective offering for its customers across all products.

Key Responsibilities

• Team Management: Allocate resources effectively based on volume and throughput; manage attendance, conduct, and performance; train and develop team members; and support a customer-first culture.
• Process Oversight: Manage inbound and outbound activities; monitor adherence to standard operating procedures; conduct quality checks; and support compliance with HSE, security, and data regulations.
• Communication: Deliver clear daily briefs/debriefs; build strong relationships across the business; and liaise with stakeholders to ensure smooth operations.
• Compliance & Safety: Promote a clean, safe, and secure working environment, record incidents accurately, and contribute to a culture of continuous improvement.
• Resource and Process Management - Plan resource allocation according to volume and throughput and manage the unloading and loading of deliveries to meet the Service Level Agreements, communicating with internal and external customers to ensure they are kept up-to-date and informed on operational activities.
• Team Management - Brief and debrief team members and colleagues daily, coordinating team activities, delegating and prioritising work, and managing staff attendance, conduct, and performance in line with company policies and procedures. Deputise for the shift manager during periods of absence.
• Training - Train team members on induction to support the personal development and/or performance improvement of the team.
• Compliance - Adhere to, maintain, develop, and regularly update all warehouse standard operating procedures in liaison with the depot management team, ensuring compliance with all internal and external regulatory requirements, including (but not limited to) Safety, Health, and Environment regulations, Carriage of Dangerous Goods regulations, Data Protection, and Information Security regulations.
• Communication - Assist in developing a strong team culture by building effective relationships with colleagues from around the business and sharing information to maximise efficiency.

Shift Information

Hours: 40 hours per week

Shifts Available:

• Morning Shift: 6:00 AM – 2:30 PM
• PM Shift: 2:00 PM – 10:30 PM

Schedule Format: Any 5 days over 7

Flexible and able to work across different shifts and locations on occasion to support business needs if required.

• Minimum 3 years of experience in a warehouse or logistics environment, with at least 1 year in a supervisory capacity and experience in goods in/out and managing carrier handovers
• Experience in supervising a team, including performance management, staff development, disciplinary and grievance, and attendance management, with strong communication and people management skills
• Ability to plan, prioritise and delegate tasks to meet SLAs
• Able to manage own work to meet conflicting deadlines whilst maintaining performance standards and a consistently high degree of accuracy
• Competent in Microsoft Excel and Outlook for planning and reporting
• Confident decision-maker with a proactive attitude toward problem-solving and process improvement
• Understanding of HSE standards and operational compliance
• Valid FLT licence, First Aid, or Fire Warden certification or happy to complete relevant training

About Company

We are the UK’s leading delivery management company providing efficient, high-quality and competitively priced services across Business Mail, Parcels, Fulfilment and Doordrop Media both in the UK and internationally. Distributing more than 4 billion items annually, we are market leaders in Downstream Access Mail (DSA) services handling over 50% of bulk business mail in the UK.

We are in the top 100 privately owned companies with 23 locations across the UK. Our success is down to our people and the values we all follow to delivery excellence to our customers.

We think as part of a team, act with a can-do attitude and do the right thing. Following these simple values has resulted in our people delivering and exceeded both our business and personal development goals.

We are a ‘family’ of uniquely different people with strengths in the areas we work in and always have the opportunity to be curious to enhance ourselves.

We are a disability confident employer and embrace Well Being, EDI and ESG to make ourselves and our environment the best it can be.

• Annual leave enhanced with long service.
• Access to our prestige benefits and rewards portal.
• Long service rewards: both financial and leave based.
• Health cash plan.
• Access to a well-established Employee Assistance Programme provider.
• And other excellent benefits you'd expect from a market leader.