Warehouse Supervisor

Netbox Recruitment; Ditton; On-site; GBP 35,000 - 40,000; Full time

Benefits offered by this job

Performance bonus

Overtime opportunities

Mon-Fri

23 days holiday + Bank Holidays

Job summary

Netbox Recruitment is seeking a hands-on Warehouse Supervisor to lead the Picking & Packing operation in a busy FMCG environment in Mid-Kent. You will drive performance, implement KPI-driven improvements and shape the future of the warehouse with a focus on next-day delivery.

You will manage and develop a team, optimise processes, monitor KPIs, and collaborate with Production, Planning and Customer Service to ensure accurate picking, efficient packing and on-time dispatch.

Qualifications

• Previous experience leading a warehouse Picking & Packing team.
• Experience in FMCG, manufacturing or fast-paced distribution.
• Proven track record of improving warehouse performance and productivity.

Responsibilities

• Lead, coach and develop a busy Picking & Packing team.
• Create a high-performing, engaged working environment.
• Drive improvements in picking accuracy, productivity and on-time dispatch.
• Support the transition towards next-day delivery.
• Implement and report on warehouse KPIs.
• Conduct regular 1-2-1s and performance reviews.
• Manage performance fairly and effectively.
• Identify and implement process improvements to increase efficiency and reduce waste.
• Analyse warehouse data and produce operational reports.
• Use MRP/ERP systems to monitor performance and support decisions.
• Collaborate with Production, Planning and Customer Service teams.

Skills

Leadership

Team leadership

Forklift licence

KPIs

Coaching

Communication

Organisation

Problem solving

Continuous improvement

MRP/ERP systems

Data reporting

FMCG experience

Tools

MRP/ERP software

Job description

Warehouse Supervisor - Picking & Packing (Counterbalance forklift needed) – Mid-Kent

£35,000 - £40,000 + Performance Bonus + Overtime

Monday to Friday | Days | 23 Days Holiday + Bank Holidays

Ready to Lead Change, Not Just Manage a Team?

Are you an experienced Warehouse Supervisor/Team Leader who thrives in a fast-paced environment and enjoys getting the best out of people?

We're looking for a hands‑on leader to take ownership of the Picking & Packing operation within a growing FMCG business in Mid-Kent. This is an opportunity to make a real impact by driving performance, improving processes and helping shape the future of the warehouse operation.

As our client's business continues to grow, we're supporting them on an exciting journey to transform their order fulfilment process from a five-day lead time to next-day delivery. To achieve this, we need someone who can motivate a team, improve productivity, challenge existing ways of working and champion continuous improvement.

If you're someone who leads from the front, enjoys solving problems and wants a role where your ideas genuinely matter, we'd love to hear from you.

The Role

Reporting to the Warehouse Manager, you'll lead the day-to-day operation of the Picking & Packing department, ensuring customer orders are picked accurately, packed efficiently and dispatched on time.

You'll be responsible for developing your team, introducing meaningful KPIs, improving warehouse performance and creating a positive, accountable culture focused on operational excellence.

What You'll Be Doing

• Lead, coach and develop a busy Picking & Packing team.
• Create a positive, high‑performing and engaged working environment.
• Drive improvements in picking accuracy, productivity and on‑time dispatch.
• Support the business transition towards next‑day delivery.
• Implement, monitor and report on warehouse KPIs.
• Conduct regular 1‑2‑1s, coaching sessions and performance reviews.
• Manage performance fairly and effectively where required.
• Identify and implement process improvements that increase efficiency and reduce waste.
• Analyse warehouse data and produce operational reports.
• Use MRP/ERP systems to monitor performance and support decision‑making.
• Work closely with Production, Planning and Customer Service teams to ensure smooth operations.
• Resolve day‑to‑day operational issues quickly and effectively.
• Maintain excellent standards of Health & Safety, housekeeping and quality.

About You

We're looking for someone who enjoys being busy, leads with energy and takes pride in developing successful teams. You'll ideally have:

• Previous experience leading a warehouse Picking & Packing team.
• Experience within FMCG, manufacturing or a fast‑paced distribution environment.
• A proven track record of improving warehouse performance and productivity.
• Forklift Licence.
• Strong leadership skills with the ability to motivate and inspire others.
• Experience implementing and managing KPIs.
• Confidence managing performance through coaching and regular 1‑2‑1s.
• Excellent communication and organisational skills.
• A proactive, solutions‑focused approach.
• Strong problem‑solving skills and a continuous improvement mindset.
• Experience using MRP/ERP systems and warehouse reporting tools.
• A hands‑on attitude with the willingness to support the wider operation when needed.

What Success Looks Like

• Improved picking accuracy and reduced dispatch errors.
• Increased warehouse productivity through strong leadership.
• Embedded effective warehouse KPIs and performance measures.
• Built a motivated, accountable and high‑performing team.
• Played a key role in reducing order lead times towards next‑day delivery.
• Introduced continuous improvement initiatives that enhance efficiency and customer satisfaction.

What's in it for You?

• Competitive salary of £35,000 - £40,000 depending on experience.
• Performance bonus.
• Overtime opportunities.
• Monday to Friday working hours.
• 23 days holiday plus Bank Holidays.
• Join a successful, growing business where your ideas will be valued.
• Genuine opportunities for career progression and personal development.
• Be part of an ambitious business with exciting growth plans.