Warehouse Supervisor

Musgrave; Belfast; On-site; GBP 30,000 - 40,000; Full time

Job summary

A leading company in food and brand innovation is seeking a Night Shift Warehouse Supervisor to manage operations and lead a team in their Belfast facility. The role focuses on meeting operational targets, ensuring safety, and providing excellent customer service. Ideal candidates will have warehouse management experience and strong leadership skills.

Qualifications

• Minimum 12 months experience managing a team in a fast-paced warehouse environment.
• Strong understanding of warehouse operations and order fulfillment.

Responsibilities

• Organise, plan, and manage daily warehouse operations to meet targets.
• Ensure safety, health, and welfare of all employees, conducting regular safety checks.

Skills

Leadership

Communication

Analytical Skills

Attention to Detail

Tools

Microsoft Office

Warehouse Management Systems

Job description

Musgrave Belfast, Northern Ireland, United Kingdom

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Musgrave Belfast, Northern Ireland, United Kingdom

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We are seeking a Night Shift Warehouse Supervisor. The role is permanent and full-time, based in Duncrue Musgrave Marketplace.

Musgrave is one of Europe’s most successful family-owned businesses with a 140-year heritage in food and brand innovation, supporting communities across Ireland and Spain. We feed one-in-three people in Ireland daily through brands like SuperValu, Centra, Frank, Honest, and Musgrave Market Place. We support thousands of retail and foodservice family businesses in their communities. We are committed to becoming the most trusted and sustainable business in Ireland and are making changes to achieve this, aiming to make a positive impact on the world while supporting our suppliers and customers.

The successful candidate will support the Warehouse Manager in leading, managing, and motivating the night-shift warehouse team to meet operational targets and standards, with a focus on customer satisfaction.

Key Responsibilities:

• Organise, plan, and manage daily warehouse operations to meet targets.
• Manage daily budgets and KPI reporting for colleagues and operational support.
• Collaborate with other departments to ensure targets are achieved.
• Work with stock and admin teams to manage customers and suppliers.
• Communicate effectively across the supply chain via email, Teams, calls, and meetings.
• Support wider warehouse operations as needed.
• Ensure safety, health, and welfare of all employees, conducting regular safety checks and maintaining compliance.

Customer Service:

• Ensure high levels of service and quality to customers.
• Monitor and investigate claims, implementing plans to reduce complaints and claims.
• Maintain service continuity during peak seasons.

Health and Safety:

• Ensure workplace safety and compliance with statutory and company health and safety obligations.
• Conduct safety inspections, daily MHE checks, and incident investigations.
• Promote good housekeeping and safety awareness among staff.

People Management:

• Motivate and guide team members to achieve targets.
• Manage payroll data, recruitment, onboarding, training, and performance reviews.
• Handle disciplinary procedures and set team objectives.

Candidate Requirements:

Essential:

• Minimum 12 months experience managing a team in a fast-paced warehouse environment.
• Experience with performance, attendance, and team development management.
• Strong understanding of warehouse operations and order fulfillment.
• Leadership, communication, and interpersonal skills.
• Analytical skills for reviewing performance data and KPIs.
• Attention to detail and proficiency in warehouse management systems and Microsoft Office, especially Excel.

Desirable:

• 6 months experience in retail or foodservice distribution.
• Proficiency in Warehouse Management System use.

Musgrave is an equal opportunities employer and encourages applications from diverse candidates. Please inform us of any accommodations needed for the interview process.