Warehouse Picker & Dispatch — Customer-Focused

Booker Group plc; Watford; On-site; GBP 18,000 - 24,000; Full time

Benefits offered by this job

Colleague discount

Tesco colleague discount after 3 month

Tesco Mobile discount

Health & wellbeing support

Pension scheme

Life assurance

Holiday package

Job summary

Booker Group plc in Watford is seeking a Branch Assistant to support customers, stock shelves, tills, and deliveries. You will ensure orders are accurate and customers leave with everything they came for, served quickly and efficiently.

This role offers 38-hour week, opens shifts including weekends, and a comprehensive benefits package with colleague discounts, pension, and health support. Applicants must be over 18 and able to work early or late hours as required.

Qualifications

• Experience in delivering excellent customer service.
• Willing to go the extra mile for customers.
• Reliable and punctual.

Responsibilities

• Accurate picking and dispatch of goods by picking against a handheld terminal and advising Manager of any differences.
• Checking quality, shelf life and ensuring packaging is robust in preparation for delivery.
• Providing a high standard of customer service by processing deliveries efficiently and to target.
• Being polite when dealing with delivery staff and responding appropriately to queries and complaints referring any complex situations to someone who can help.

Skills

Customer service

Stock control

Tills & cash handling

Delivery coordination

Attention to detail

Tools

Handheld terminal

Job description

Booker Group plc in Watford is seeking a Branch Assistant to support customers, stock shelves, tills, and deliveries. You will ensure orders are accurate and customers leave with everything they came for, served quickly and efficiently.

This role offers 38-hour week, opens shifts including weekends, and a comprehensive benefits package with colleague discounts, pension, and health support. Applicants must be over 18 and able to work early or late hours as required.