Warehouse Operator - Service

HellaGoodAudio; Pencoed; On-site; GBP 19,000 - 23,000; Full time

Job summary

HellaGoodAudio, based in Wales, UK, is seeking a Product booking and dispatch operative for its warehouse operations. You will book in and dispatch customer units, liaise with customers and help resolve queries while supporting daily KPIs.

The role requires accuracy, good data handling, and the ability to work across shifts in a fast-paced mass production environment. Oracle experience is desirable.

Qualifications

• Ability to work on own initiative with excellent work ethic.
• Flexible to work in other areas within the warehouse.
• Computer literate with a high level of keyboard skills.
• Warehouse knowledge would be preferable.
• Attention to Detail.
• Ability to work 2 Shifts.
• Experience with the Oracle system is desirable.

Responsibilities

• Booking in and dispatch of customer products with high attention to detail and good levels of service.
• Track incoming & outgoing and elevate concerns via correct methods.
• WIP control & priorities.
• Communicate with internal and external customers.

Skills

Own initiative

Work ethic

Attention to detail

Flexibility

Tools

Oracle system

Job description

This role is available for internal applications only.

Term:Permanent

Hours of work: Days

Grade:C2

Role Overview:

The warehouse is currently recruiting for a Product booking and dispatch operative to work within the point G customer facing area of service center. The ideal candidate will be responsible for booking and dispatching customer units, liaising with customers and supporting any queries from customers to support in the resolution of said cases. The operative will work closely with team players to achieve daily KPI's while also the operative will also be able to work to use admin based skills, produce high quality data for servicing and have good 5S standards whilst demonstrating good Sony Values and Behaviors within the company.

Key Responsibilities

• Booking in and dispatch of customer products with high attention to detail and good levels of service
• Track incoming & outgoing and elevate concerns via correct methods.
• WIP control & priorities.
• Communicate with internal and external customers.

Person Specification:

Essential

• Ability to work on own initiative with excellent work ethic.
• Flexible to work in other areas within the warehouse.
• Computer literate with a high level of key board skills.
• Warehouse Knowledge would be preferable.
• Attention to Detail
• Ability to work 2 Shifts

Desirable

• Experience with the Oracle system
• Knowledge of production material process flows
• Experience of working in a fast paced, mass production environment