Warehouse Operative - Shipping & Logistics

Radwell-International; Chesterton; On-site; GBP 23,000 - 31,000; Full time

Benefits offered by this job

Private Health Insurance

Life Insurance

Benefits portal with discounts

Free tea & coffee

Free onsite parking

EAP & counselling services

Employee engagement events

Job summary

Radwell-International is seeking a Warehouse Operative – Shipping & Logistics in Newcastle Under-Lyme. This full-time role offers a 40-hour week, with a pay rate of £12.96 per hour, and a range of employee benefits including health and life insurance, and access to our benefits portal.

You will join a dedicated shipping team, handling parcels, creating invoices, coordinating courier pickups, and ensuring orders are processed accurately and on time.

Qualifications

• Must be detail-oriented with strong accuracy.
• Good computer skills and ability to learn new systems.
• Ability to prioritise tasks and manage workload independently.
• Confident decision-making and problem-solving.
• Strong verbal and written communication skills.

Responsibilities

• Verify and input information for outgoing parcels (weight, dimensions, destination, goods description).
• Create commercial invoices when required.
• Arrange collections from suppliers and customers using courier platforms (DHL, UPS, FedEx).
• Reroute orders in line with import/export regulations and communicate requirements to relevant teams.
• Provide import clearance instructions to couriers and freight forwarders.
• Ensure customer orders are fulfilled accurately meeting timescales and quality standards.
• Identify, resolve, or escalate non-conformances where orders do not meet spec.
• Assist in other areas of the operation as required.

Skills

Computer skills

Attention to detail

Task prioritisation

Decision-making

Communication skills

Adaptability

Manual handling

Health & safety

GCSE Maths & English

Education

GCSE Maths & English (Grade 4 or equivalent)

Tools

Microsoft Office

Job description

Warehouse Operative – Shipping & Logistics

Newcastle Under-Lyme | Monday to Friday | 09:00 to 18:00 | 40 hours per week |

Are you looking to advance your career within Inventory and Logistics? If so, we are currently recruiting for a Warehouse Operative – Shipping & Logistics on a full time, permanent basis to make an impact on our growing Inventory and Logistics team!

The Opportunity

Radwell is committed to rewarding and investing in our people, and we believe this must be reflected in our salaries and benefits. As our Warehouse Operative – Shipping & Logistics, you can expect:

• A rate of £12.96per hour


• Monday – Friday, 09:00 – 18:00 (40 hours per week)


• Private Health/Medical Insurance


• Life Insurance/Death in Service Insurance


• Access to our benefits portal with a wide range of offerings from high street to local discounts, including reduced car valets whilst you work!


• A company passionate about wellbeing: 24/7 free EAP helpline, free counselling sessions and access to trained Mental Health First Aiders.


• Free tea and coffee


• Free onsite parking


• Celebration of National Engagement Days such as Employee Appreciation Day and a company passionate about supporting charitable and community work.

As Warehouse Operative – Shipping & Logistics, you will gain invaluable insight and experience within a hard-working Shipping team who have a demonstrable daily impact on a growing organisation. Radwell is committed to providing our employees with learning opportunities, both inhouse and externally, so you can make the most of your role and actively contribute to the success of our business.If getting stuck in with a role that can afford you plentiful growth and development opportunities, this role could very well be the one you have been waiting for.

The Role

Working in a proactive, organised, and motivated manner, you will demonstrate strong collaboration and communication skills while delivering a high level of quality and accuracy.

On a daily basis, you will:

• Verifying and inputting information for outgoing parcels - weight, dimensions, destination, description of goods


• Creating commercial invoices where required


• Arranging collections from suppliers and customers using various courier platforms (DHL, UPS, FedEx)


• Reroute orders in line with import/export regulations and communicate customer requirements to relevant teams


• Providing import clearance instructions to couriers and freight forwarders


• Ensure customer orders are fulfilled accurately, meeting quality standards and agreed timescales


• Identify, resolve, or escalation non-conformances where orders do not meet specification


• Assisting in other areas of the operation where required

About You

You are detail-oriented, proactive, and organised, with the ability to work efficiently in a fast-paced environment. You take ownership of your work, demonstrate sound judgement, and communicate effectively with others.

In addition, you will have:

• Strong computer skills, with the ability to quickly learn and use new systems (role is primarily computer-based; Microsoft Office experience required)


• Excellent attention to detail and accuracy


• The ability to prioritise tasks and manage your workload independently


• Confidence in decision-making and problem-solving


• Strong verbal and written communication skills


• A proactive, flexible, and adaptable approach, with a willingness to learn new skills


• Experience of manual handling and health & safety practices within a warehouse environment


• GCSE Maths and English at Grade 4 (or equivalent)

Desirable:

• Experience using courier platforms such as DHL, UPS, or FedEx


• Experience shipping internationally & creating commercial invoices


• Familiar with providing import and export clearance information

About Radwell

As the world's leading provider of spare parts and repair solutions in industrial electronics, robotics, and automation, Radwell has been supporting our customers in maintaining their systems for more than 40 years. Thanks to our constantly growing stock of currently more than 35+ million parts globally, and decades of cooperation with well-known manufacturers, our customers benefit from comprehensive solutions and fast response times. With an international footprint, and headquarters in New Jersey, USA, our people work collaboratively across borders. To ensure we all thrive at Radwell, we constantly invest in our people and provide a safe, happy and rewarding workplace for each and every person.

Other organisations may call this role Shipment Processor, Shipping Operative, Shipping Coordinator, Shipping Clerk, Shipper.