Warehouse Operative

Clinigen; Byfleet; On-site; GBP 21,000 - 27,000; Full time

Benefits offered by this job

27 days holiday plus 8 bank holidays

Pension contributions 4.5% matched

Life assurance 4 x annual salary

Flexible Benefits Platform with £25/月*

Annual salary review

Independent financial advice service

Enhanced Employee Assistance Programme

Shopping discounts with retailers

Long service awards

Recognition scheme & employee of the年

Job summary

Clinigen is seeking a Warehouse Operative to join a close-knit team, handling receipt and distribution of pharmaceutical products while delivering strong customer service to internal and external customers.

You will assist with stock checks, rotation, picking and packing, and ensure compliance with MHRA, GDP guidelines, and company SOPs. A DBS check is required.

Qualifications

• Experience in a fast-paced warehouse environment is desirable.
• Strong numerical and written communication skills are essential.
• Clear, concise communication with internal and external stakeholders.
• Flexible team player with ability to work autonomously.
• Proficient in Microsoft Office; ERP experience advantageous.
• Forklift and driving licenses beneficial; DBS check required.

Responsibilities

• Assist in receipt and checking-in of stock and report damages within one working day.
• Manage stock rotation, stock taking, and recording to ensure sale within 24 hours.
• Maintain cleanliness to meet MHRA and Health & Safety standards.
• Assist with picking and packing, delivering orders with necessary documents.
• Work with Clinigen departments to meet delivery specifications.
• Follow GDP guidelines and company SOPs; participate in on-the-job training.

Skills

Attention to detail

Numerical skills

Written communication

Communication skills

Team player

Autonomous

Microsoft Office

Oracle ERP experience

Forklift license

Driving license

Tools

Oracle ERP

Excel

Outlook

Job description

We are looking for a Warehouse Operative to join our close-knit team and play a critical role in the receipt and distribution of pharmaceutical products whilst ensuring a high level of customer service to both internal and external customers.

Key Responsibilities

Operational

• To assist in the receipt and checking in of stock, ensuring that all deliveries from suppliers are correct and that damages/errors are reported within one working day, and all associated paperwork completed correctly and in a timely manner
• To assist in the effective management of stock, rotation of stock, stock taking and the recording of stock to ensure availability for sale within 24 hours
• To complete the necessary cleaning required ensuring that the Operations Centre is maintained within the MHRA and Health & Safety Audit requirements
• To assist with the delivery of orders to customers, including picking and packing, ensuring that they are correct and are presented to the customer with the necessary documents
• To work closely with all Clinigen departments to ensure that all delivery specifications are met
• Work to the agreed targets set out in your PDP designed in conjunction with your line manager
• Liaise with stakeholders within the Operations Centre, as well as the wider Clinigen business (Clinical Trials, Managed Access & General Access)

Technical

• To work in accordance with all company SOPs and recall procedures
• Assist in the effective operation of the Operations Centre under GDP guidelines by undertaking initial and ongoing GDP training, as well as Individual training and development (on the job training/coaching and specific technical courses)
• To complete administrative duties as required as well as security and temperature recording
• Maintain pest control standards
• Support improvement activities/events within the warehouse
• Contribute to the development of Clinigen's culture and the development of an high performing team within the Operations Centre

Requirements

• Relevant experience of working within a fast paced, proactive warehouse environment is desirable for this role
• High levels of attention to detail and accuracy, with excellent numerical & written communication skills is essential for this role
• Clear, and concise communication skills with the ability to build and manage relationships with both internal and external stakeholders
• A flexible approach to working as part of a team, with an openness to providing support to the immediate team and wider internal stakeholders as and when required
• Being comfortable to work autonomously, with the ability to prioritise own workload and make independent decisions
• Proficient in the use of Microsoft packages (including Word, Outlook and Excel etc.)
• Previous experience working with an ERP (ideally Oracle) would be advantageous for this role
• An up-to-date flexi/counterbalance forklift license and driving license would also be beneficial

Please note - this role is offered subject to a satisfactory DBS check

Benefits

• 27 days holiday plus 8 bank holidays
• Pension contributions 4.5% matched
• Life assurance 4 x annual salary
• Flexible Benefits Platform with £25/month Company contribution
• Annual salary review
• Independent financial advice service
• Enhanced Employee Assistance Programme
• Shopping discounts with retailers
• Long service awards
• Recognition scheme & employee of the year awards