Warehouse First Line Manager

Culina; Greater London; Hybrid; GBP 42,000 - 52,000; Full time

Benefits offered by this job

Annual Leave 28 days

Pension scheme

Life Assurance x2 salary

Employee Wellness program

Eye care vouchers

Recognition program

Retail discounts

Job summary

Great Bear, part of the Culina Group, is seeking a Warehouse First Line Manager to join their Goresbrook site on a full-time permanent basis. You will oversee operations to ensure safety and efficiency while meeting customer requirements.

The role focuses on leading a team, managing shifts, and delivering high service levels for major FMCG brands, with rotating 6am-2pm and 2pm-10pm shifts and a culture of customer-centric service.

Qualifications

• Proven FLM or senior warehouse operative experience in a fast-paced logistics/3PL environment.
• Strong operational and people management skills.
• Experience with WMS/SAP and data accuracy.
• Ability to motivate, coach and develop staff.

Responsibilities

• Act as key contact with administration, stock and management to resolve issues.
• Prepare shift handover docs and data for next shift to ensure continuity.
• Performance management of operatives using warehouse systems.
• Manage team, ensuring compliance with people processes and policy.
• Create training and forward resource plans to match capability.
• Ensure compliance with key controls, logs, and MHE pre-op checks.
• Complete all Safe & Legal requirements with monthly checks.
• Assist with weekly customer updates as required.

Skills

FLM experience

People management

WMS familiarity

SAP knowledge

Motivational leadership

Proactive communication

Systematic/workflow methodical

Tools

SAP

WMS

Job description

Great Bear (Part of the Culina Group) provides distribution services to FMCG clients. Customer centric service focus is delivered through a site-level empowered culture.

At Culina we have a winning culture, we believe that our culture is one of the reasons our company continues to thrive… A place where you're valued, challenged, and inspired!

Job Description

We are currently seeking a compassionate and motivational Warehouse First Line Manager to join our team in Goresbrook on a full time permanent basis!

As the Warehouse First Line Manager, you will hold responsibility for assisting in overseeing operations to ensure service levels are achieved safely and efficiently, you will be a vital link to ensuring customer requirements are achieved consistently.

We work with some of the largest well-known brands at this site, so the focus on customer needs and satisfaction is key in this role.

Working hours:Monday-Friday, (rotating shifts of 6am-2pm and 2pm-10pm).

Key Duties of aWarehouse First Line Manager:

• Act as the key point of contact in communication with the administration, stock and management teams to resolve problems or issues that have been identified within the warehouse.
• Prepare and complete shifts handover documents fully and distribute data captured on tracking documents for the next shift to ensure seamless shift transition operational continuation.
• Performance management of Operatives using warehouse management system tools.
• Manage your team and ensure compliance to people process and policy.
• Create training and forward resource plans with the support team to ensure you have the relevant skills mix on your shift to align to the capability planning tool.
• Ensure all compliance requirements are met with regards to key control, key logs, radio logs, scanner logs, MHE pre op check sheet.
• Complete all Safe & Legal and ensure they are signed off with a monthly WM check.
• Assist with weekly customer updates as and when required.

Qualifications

• Proven experience within a FLM or Senior WH Operative role (ideally within a fast-paced logistics/3PL environment).
• Working knowledge of operational and people management.
• Strong computer skills with high attention to detail; proven knowledge of WMS systems and SAP would be an advantage.
• Ability to motivate and empower others, while providing staff with development opportunities and coaching.
• Adaptable to the team with the ability to consult others and communicate proactively.
• Ability to work in a systematic, methodical and orderly way to consistently achieve project goals.

Additional Information

As part of our drive to make Great Bear a great place to work, we are proud to be an inclusive and diverse organisation where we are committed to employee development and recognising success for hard working performers.

Our dedicated learning and development programmes are open to every employee to give you the opportunity to shape your own future within logistics and continue to work in an environment where team culture thrives.

Our people are the driving force behind our success, which is why we offer a wide range of benefits which include:

• Annual Leave- 28days inclusive of the bank holidays.
• Pension scheme -We want colleagues to enjoy a comfortable retirementso we offer agreat contribution of 5% employee and 3% employer.
• Life Assurance- x2 your annual salary.
• Wellness -Via our Employee Assistance Programmewe offer immediate access to a confidential telephone counselling and legal information service that operates 24 hours a days, 365 days a year.
• Eye Care Vouchers -We can provide you with substantial savings with free eye tests and discounts on prescription glasses.
• Reward & Recognition -We recognise that employees have gone the extra mile via Employee of the Month and Year, special recognition and long service awards.
• Everyday discounts- Via our benefit platform you will have access to over 50 retailer discounts for everyday savings!