Warehouse Coordinator Transport & Warehouse - UK · Cambridge

Biocair Customs Brokerage LLC; Cambridge; On-site; GBP 25,000 - 30,000; Full time

Job summary

A leading company in specialist logistics solutions is seeking a Warehouse Coordinator to assist in managing their Cambridge storage facilities. The role includes packing customer samples, managing stock, and ensuring compliance with health and safety standards. The successful candidate will demonstrate strong customer service skills and the ability to work under pressure, contributing to the company's mission of providing expert logistics solutions to the scientific community.

Benefits

Discretionary Annual Bonus Scheme

Generous non-contributory pension

25 days holiday plus the option to buy or sell 5 days

Life Assurance

Group Income Protection

Private Medical Insurance

Wellness Programme

Qualifications

• Experience working within Transport and/or Warehouse environments.
• Full Clean UK Driving Licence.
• Excellent verbal and written communication skills.

Responsibilities

• Pack customer samples and manage stock levels.
• Process orders and maintain reusable packaging systems.
• Ensure a safe working environment following Health & Safety procedures.

Skills

Customer service excellence

Collaboration

Time management

MS Office skills

Communication skills

Job description

The role of the Warehouse Coordinator is to assist the Warehouse Manager in the running of Biocair's Cambridge storage and warehouse facilities.

The Warehouse Coordinator will represent the company in a manner that enhances our image, reputation, and efficiency through high levels of customer care.

Responsibilities will include:

1. Pack customer samples following Biocair’s procedures and observing all relevant regulations, providing feedback to the company from customers.
2. Monitor and actively manage stock levels at Biocair Cambridge to ensure supply assurance for all packaging systems and equipment required for Biocair’s packaging services. Ensure replenishment orders are placed in line with supplier lead times to maintain minimal stock levels.
3. Process orders and dispatches in a cost-effective and timely manner to meet customer requirements.
4. Maintain all reusable packaging systems, including receipt scanning, inspection, cleaning, and conditioning. Capture and escalate non-conformities or deviations to the Station Manager.
5. Provide a safe and clean working environment, adhering to Biocair Health & Safety procedures at all times, ensuring understanding and practice by all warehouse personnel.
6. Plan, coordinate, and monitor the receipt and storage of all packaging in designated areas.

Our company values matter and guide all our actions. The successful candidate will operate in line with these values as we aim to be the provider of choice for specialist logistics solutions to the global scientific community, based on the highest levels of care, expertise, and precision. This enables our customers to focus on research and development.

Key competencies:

• Experience working within Transport and/or Warehouse environments.
• Collaborative approach, working across functions and cultures.
• Proven ability to work well under time pressure.
• MS Office skills (Excel, Word).
• Full Clean UK Driving Licence.
• Excellent verbal and written communication skills, with a passion for customer service excellence.

In return, we offer:

• Up to £30,000 per annum depending on experience.
• Discretionary Annual Bonus Scheme.
• A generous non-contributory pension.
• 25 days holiday plus the option to buy or sell 5 days.
• Life Assurance.
• Group Income Protection.
• Private Medical Insurance.
• Wellness Programme.

This is a full-time role, 40 hours per week, Monday to Friday, with shifts between 07:00 and 18:30. It is based entirely on-site at our Sawston Warehouse.

This role is UK-based; the right to live and work in the UK must be established during recruitment. We are not currently a Home Office visa sponsorship license holder.

Biocair is an equal employment opportunity employer and prohibits discrimination and harassment of any kind based on race, color, religion, age, sex, national origin, disability, genetics, veteran status, sexual orientation, gender identity or expression, or other protected characteristics under law.

Please note we are not accepting applications from recruitment agencies for this role. Any such approaches will be rejected. Thank you for your understanding.