Warehouse Assistant

DFS Trading Ltd; Brogborough; On-site; GBP 18,000 - 24,000; Full time

Job summary

The Sofa Delivery Company is seeking a Home Warehouse Assistant in the UK to help ready furniture for delivery and maintain high standards of safety and customer service. You will handle inbound goods, palletise stock, and assist with outbound orders in a fast-paced setting.

You must be physically capable of lifting heavy furniture, hold a current reach truck license or be willing to train within 3 months, and be flexible to rotate shifts including Saturdays. Join our welcoming team.

Qualifications

• Ability to work as part of a team in a busy warehouse environment.
• Commitment to safety and quality standards.
• Physically capable of lifting heavy furniture.
• Willingness to learn and adapt to different roles/equipment.

Responsibilities

• Rigorously check inbound goods for correct standard and report defects.
• Palletise stock and store accurately using appropriate equipment.
• Assist with outbound picking and report any damage to goods.
• Process customer returns in a timely manner.
• Maintain high standards of personal presentation and professional conduct.

Job description

1 x Inbound Role: 5:00 AM - 2:00 PM (Monday - Friday, plus 1 in 3 Saturdays) 1 x Outbound Role: 12:00 PM - 9:00 PM (Monday - Friday, plus 1 in 3 Saturdays) At The Sofa Delivery Company, we know that a sofa is one of the most meaningful things someone can buy. That's why we're on a mission to be the best two-person delivery company around, delivering great experiences to our customers that count. As part of the DFS group, we deliver for our group brands - DFS and Sofology. Our colleagues are given the tools, training and support to make moments matter. We recognise and reward our people for going the extra mile, for our customers and each other. Whether you're in the warehouse, out on the road, or in a customer's home, at The Sofa Delivery Company, you'll deliver moments that matter. Join our team as a Home Warehouse Assistant at The Sofa Delivery Company and play a vital part in getting furniture ready for its new home.

• Rigorously check all inbound goods are of the correct standard and report any which arenot, to ensure that stock is not putaway in less than perfect condition
• Palletise stock in line with Company guidelines and put away accurately to high bayracking using fork lift truck equipment
• When picking outbound orders, using Fork Lift Truck equipment, report any damage ordefects to goods to ensure they do not arrive to customers in less than perfect condition
• Process customer returns in a timely manner, following agreed system processes
• Handle all goods, using your specialised training, with the safety and care that you wouldyour own
  You're comfortable lifting heavy furniture.
• You take pride in your work and prioritise safety - both for yourself and others around you.
• You enjoy variety in your day and welcome the occasional challenge.
• You have a strong work ethic and enjoy being part of a fun, welcoming team
• Hold an up to date reach truck license or be willing to undergo training within your first 3 months of starting (novice or conversion)
• Willing to adapt your role to the needs of the business when necessary e.g. be trained ondifferent or additional equipment, work in another department or CDC
• Have previous knowledge of or be willing to undergo training on Warehouse ManagementSystems
• Uphold brilliant standards of personal presentation every day
• Professional conduct at all times when representing the Company to its customers
• Physically able to complete the requirements of the role
• Experience of working as part of a strong, well-functioning team

We're committed to a culture where everyone feels welcome, valued, and can thrive at work. We celebrate diverse voices, champion inclusion, and support each other through our growing colleague networks. We invest in partnerships that drive change, from supporting Doncaster Pride and introducing the Hidden Disabilities Sunflower, to partnering with Carers UK and developing leaders with Diversity in Retail.