Warehouse Assistant

The Sofa Delivery Company; Milton Keynes; On-site; GBP 19,000 - 26,000; Full time

Job summary

The Sofa Delivery Company, part of the DFS group, seeks a Home Warehouse Assistant to support inbound and outbound logistics. You will work in our Milton Keynes warehouse, ensuring goods are inspected, stored securely, and prepared for delivery to customers in line with safety and quality standards.

Join a team that values safety, teamwork, and reliable delivery experiences. Expect training, supportive colleagues, and a culture focused on delivering moments that matter to customers’ homes.

Qualifications

• Able to lift heavy furniture safely and with care.
• Strong work ethic and team player attitude.
• Comfortable with varying shifts and occasional Saturdays (1 in 3).
• Willing to operate warehouse equipment and follow safety procedures.
• Pride in personal presentation and professional conduct.

Responsibilities

• Rigorously check inbound goods meet standards and report any issues.
• Palletise stock and store accurately according to guidelines.
• Operate forklift and report damages during outbound picking.
• Process customer returns promptly using approved systems.
• Handle goods safely and adhere to company safety policies.

Tools

Reach truck license

Job description

1 x Inbound Role: 5:00 AM – 2:00 PM (Monday – Friday, plus 1 in 3 Saturdays)

1 x Outbound Role: 12:00 PM – 9:00 PM (Monday – Friday, plus 1 in 3 Saturdays)

At The Sofa Delivery Company, we know that a sofa is one of the most meaningful things someone can buy. That’s why we’re on a mission to be the best two-person delivery company around, delivering great experiences to our customers that count. As part of the DFS group, we deliver for our group brands - DFS and Sofology.Our colleagues are given the tools, training and support to make moments matter. We recognise and reward our people for going the extra mile, for our customers and each other. Whether you’re in the warehouse, out on the road, or in a customer’s home, at The Sofa Delivery Company, you’ll deliver moments that matter.Join our team as a Home Warehouse Assistant at The Sofa Delivery Company and play a vital part in getting furniture ready for its new home.

Responsibilities

• Rigorously check all inbound goods are of the correct standard and report any which arenot, to ensure that stock is not putaway in less than perfect condition
• Palletise stock in line with Company guidelines and put away accurately to high bayracking using fork lift truck equipment
• When picking outbound orders, using Fork Lift Truck equipment, report any damage ordefects to goods to ensure they do not arrive to customers in less than perfect condition
• Process customer returns in a timely manner, following agreed system processes
• Handle all goods, using your specialised training, with the safety and care that you wouldyour own

Qualifications

• You’re comfortable lifting heavy furniture.
• You take pride in your work and prioritise safety – both for yourself and others around you.
• You enjoy variety in your day and welcome the occasional challenge.
• You have a strong work ethic and enjoy being part of a fun, welcoming team
• Hold an up to date reach truck license or be willing to undergo training within your first 3months of starting (novice or conversion)
• Willing to adapt your role to the needs of the business when necessary e.g. be trained ondifferent or additional equipment, work in another department or CDD
• Have previous knowledge of or be willing to undergo training on Warehouse ManagementSystems
• Uphold brilliant standardsof personal presentation every day
• Professional conduct at all times when representing the Company to its customers
• Physically able to complete the requirements of the role
• Experience of working as part of a strong, well-functioning team

We're committed to a culture where everyone feels welcome, valued, and can thrive at work. We celebrate diverse voices, champion inclusion, and support each other through our growing colleague networks. We invest in partnerships that drive change, from supporting Doncaster Pride and introducing the Hidden Disabilities Sunflower, to partnering with Carers UK and developing leaders with Diversity in Retail.We're proud to be an equal opportunities employer, committed to building a workplace that reflects the communities we serve.

So, if your experience doesn't quite match the specification, we'd still really love to hear from you