Warehouse Admin & Stock Control Specialist

Rhenus Logistics; Lutterworth; On-site; GBP 21,000 - 26,000; Full time

Job summary

Rhenus Logistics in the United Kingdom is seeking a detail-oriented Warehouse Administrator to support day-to-day operations. Responsibilities include processing paperwork, maintaining accurate records in the WMS, and helping with stock control, despatch documentation, and customer queries.

The role requires strong IT skills, proficiency in Excel, and the ability to work calmly under pressure in a fast-paced environment.

Responsibilities

• Provide administrative support to warehouse operations, ensuring all paperwork and system records are accurate and up to date
• Create, process, and file delivery notes, goods-in records, pick lists, and dispatch documentation
• Maintain accurate records for inbound, outbound, and returned goods
• Support shift managers and supervisors with daily operational reporting.
• Update and maintain Warehouse Management System (WMS) data, including receipts, movements, adjustments, and despatches
• Investigate and resolve stock discrepancies in line with agreed procedures
• Assist with cycle counts and full stock takes, including reporting variances
• Ensure data accuracy to meet customer and audit requirements
• Act as a key point of contact operationally for customer queries relating to orders, stock, and deliveries, supporting the customer service team with responses
• Provide timely and accurate information to customers in line with service level agreements (SLAs)
• Escalate issues or risks that may impact service or accuracy.
• Liaise with transport providers and internal planning teams to support booking, despatch, and delivery activities
• Ensure all despatch documentation is completed accurately and on time
• Support proof of delivery (POD) tracking and query resolution.
• Ensure all documentation is completed in line with company procedures, customer requirements, and legal obligations
• Support compliance with Health & Safety, and quality standards
• Always maintain audit-ready records.

Job description

Rhenus Logistics in the United Kingdom is seeking a detail-oriented Warehouse Administrator to support day-to-day operations. Responsibilities include processing paperwork, maintaining accurate records in the WMS, and helping with stock control, despatch documentation, and customer queries.

The role requires strong IT skills, proficiency in Excel, and the ability to work calmly under pressure in a fast-paced environment.