Ward Host — Patient Dining & Hospitality

Serco Limited; Southampton; On-site; GBP 23,000 - 28,000; Part time

Benefits offered by this job

Pension

Annual leave

Employee benefits

Discounts

Training opportunities

Job summary

Serco Limited is seeking Ward Hosts at University Hospital Southampton to ensure high-quality hospitality in the Ward Patient Catering team. The role includes taking orders, delivering meals, and interacting with patients on a daily basis, with shifts that form a pro rata part-time schedule. Salary is £25,272 per annum, Agenda for Change Band 2.

The role is on-site at University Hospital Southampton, offering benefits and a route for progression within Serco’s healthcare services.

Qualifications

• Good numeracy and literacy skills.
• Experience in food service or catering preferred; hygiene and safety awareness.
• Strong customer service skills; interacting with patients daily.
• Willingness to stand for long periods; physically demanding.

Responsibilities

• Take orders and deliver meals and drinks to patients.
• Provide excellent patient-facing hospitality and care.
• Use electronic ordering system to place orders.
• Coordinate with hospital kitchens to deliver meals to wards.

Skills

Numeracy

Literacy

Customer service

Hygiene & safety

Diet awareness

Endurance

Job description

Serco Limited is seeking Ward Hosts at University Hospital Southampton to ensure high-quality hospitality in the Ward Patient Catering team. The role includes taking orders, delivering meals, and interacting with patients on a daily basis, with shifts that form a pro rata part-time schedule. Salary is £25,272 per annum, Agenda for Change Band 2.

The role is on-site at University Hospital Southampton, offering benefits and a route for progression within Serco’s healthcare services.